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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Job Description As a Customer Success Rep II at Honeywell, your role will involve building and maintaining strong relationships with customers to ensure their satisfaction with products and services. You will be the main point of contact for customers, addressing their inquiries, concerns, and escalations. Collaboration with cross-functional teams to drive customer onboarding, adoption, and upsell opportunities is a key aspect of your responsibilities. Responsibilities - Serve as the primary point of contact for assigned customers, fostering strong relationships and understanding their needs - Proactively identify growth opportunities and drive customer retention - Provide exceptional suppor...
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Role Overview: You will not just be handling client servicing but also acting as a strategist, operator, and growth partner. Your responsibilities will include owning client relationships, managing account P&L, and driving adoption of the company's suite to help clients achieve their marketing goals. This position is suitable for individuals with 2-4 years of experience who excel in fast-paced environments and are eager to grow with a startup. Key Responsibilities: - Client Management: Build and nurture relationships with healthcare providers to ensure retention and satisfaction. - Onboarding & Training: Guide clients through platform setup, customization, and training for seamless adoption....
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Enterprise Account Manager at DocFyn, you will play a crucial role in managing client relationships, driving adoption of our suite, and contributing to the achievement of clients" marketing goals. This position requires a solid grip on performance metrics, comfort in handling enterprise accounts, and a passion for thriving in fast-paced, high-ownership environments. You will work closely with healthcare brands to define marketing and growth goals, monitor account profitability, ensure client satisfaction, and drive platform adoption to deliver tangible results. **Key Responsibilities:** - Client Management: Build and nurture relationships with healthcare providers to ensure retention a...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Role Overview: As a founding Associate Product Manager at Scouto, you will play a crucial role in redefining recruitment with the autonomous AI recruiter. You will be responsible for various aspects such as product insights & feedback loops, AI-driven operations & automation, customer support & success, as well as demos & revenue expansion. This is a cross-functional, hands-on role that requires you to thrive in ambiguity, enjoy building from scratch, and leverage AI tools to solve real-world problems at scale. Key Responsibilities: - Translate customer conversations, ticket patterns, and usage signals into clear product problems and opportunity briefs. - Partner with engineering to prototyp...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Customer Success Manager (CSM) at our company, you will be responsible for owning post-sale relationships, driving renewals, identifying upsell opportunities, and ensuring high product adoption among our international SaaS market clients. You will manage a large portfolio of customers, develop strategic engagement plans, and lead a small team towards shared goals. Key Responsibilities: - Own and nurture customer relationships across a large account base, aiming for a 90%+ renewal rate and identifying expansion opportunities. - Act as a trusted advisor for HR365 and Apps 365, aligning product capabilities with customer business outcomes. - Drive product adoption and usage through strateg...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Client Delivery Manager at SAP, you will be joining a company dedicated to helping the world run better and enabling you to bring out your best. The company culture at SAP is centered around collaboration and a shared passion for making a positive impact on the world. Your role as a Client Delivery Manager will involve: - Serving as the primary point of contact for SAP Cloud Customers of India Sovereign Cloud Services - Driving end-to-end customer engagement, from signature onwards - Tasks such as customer onboarding, continuous service delivery, project initiation, architecture coaching, governance coaching, relationship management, and renewal initiation - Maintaining customer satisfa...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
**Job Description:** As a valuable member of the team, your primary responsibilities will include onboarding and training customers to ensure seamless product adoption. You will be tasked with building strong relationships with customers and maintaining regular communication to address any concerns they may have and resolve issues promptly. Monitoring customer progress and ensuring goal achievement will also be a key part of your role. - Onboard and train customers for seamless product adoption - Build strong relationships with customers - Maintain regular communication to address concerns and resolve issues promptly - Monitor customer progress and ensure goal achievement Additionally, you w...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Customer Success Lead at our Noida office, you will have the opportunity to make a significant impact by building meaningful relationships with educators and learners globally. In this one-year contract position, with potential for full-time transition based on performance and business requirements, you will be responsible for implementing McGraw Hill's digital education solutions in India. Your role will involve introducing McGraw Hill's learning platforms in India, supporting business development for digital solutions, and actively engaging with customers to ensure they understand and benefit from our offerings. From pre-sales to onboarding and post-sales phases, you will play a cruci...
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
panchkula, haryana
On-site
As a Senior Customer Success Manager at SearchUnify, an AI-powered enterprise search platform, your primary responsibility will be to lead customer engagement, retention, and growth. You will play a crucial role in ensuring that our customers derive long-term value from our product, maximize product adoption, and grow alongside us. To excel in this role, you should have a minimum of 7 years of experience in Customer Success, Sales, or Account Management, with a strong understanding of B2B SaaS and enterprise support platforms. Your excellent communication and relationship-building skills will be key in managing renewals, identifying upsell opportunities, and coordinating cross-functional eff...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Sales/Business Development professional based in Gurugram, India, your primary responsibility will be to kickstart the sales process by establishing and nurturing strong and enduring relationships with clients. This involves assessing potential leads and scheduling appointments effectively. Furthermore, you will be tasked with generating sales leads through initial presentations, elucidating product and service enhancements, and introducing new offerings to clients. A key aspect of your role will be to strategize and implement engagement plans aimed at fostering customer intimacy, trust, and a sense of partnership. This will encompass targeted marketing initiatives, low-touch strategies...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be joining SAP, a company that is dedicated to helping the world run better and enabling you to bring out your best. The company culture at SAP is centered around collaboration and a shared passion for making a positive impact on the world. Your role as a Client Delivery Manager will involve serving as the primary point of contact for SAP Cloud Customers of India Sovereign Cloud Services. In this individual contributor role, you will be responsible for driving end-to-end customer engagement, from signature onwards. This includes tasks such as customer onboarding, continuous service delivery, project initiation, architecture coaching, governance coaching, relationship management, and...
Posted 3 months ago
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