Customer Service Representative | Upto 3 LPA

NLB Services

0 years

1 - 3 Lacs

noida

Posted:5 hours ago| Platform:

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Skills Required

voice process us process customer service customer support bpo customer service international call center bpo voice customer care voice support international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle customer inquiries via call and chat related to bookings, cancellations, and travel services.
Provide accurate information and resolve issues efficiently within defined timelines.
Maintain a high level of professionalism and empathy while dealing with customers.
Collaborate with internal teams to ensure smooth resolution of customer concerns.
Ensure adherence to process guidelines and service quality standards.

Requirements

Minimum 6 months of experience in an Voice/Chat or Customer Support role (Travel process experience preferred).
Excellent communication skills both written and verbal.
Graduate/Undergraduate candidates are eligible.
Immediate joiners preferred.
Willingness to work in rotational shifts.

Benefits

Competitive salary (up to 3 LPA).
5-day working week.
Cab facility for transportation.
Dynamic work environment with growth opportunities

To ApplyPlease share your cv +91 8368237051 or mail - mansi.varma@nlbtech.in

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