Customer Service Representative

About Renown Alfa Technologies Pvt. Ltd. (Renown Mart)

Renown Alfa Technologies Pvt. Ltd. is a rapidly growing e-commerce and digital services company specializing in dropshipping automation, online store development, product sourcing, performance marketing, and complete e-commerce business management.
We support entrepreneurs, online retailers, and small businesses—primarily in the U.S.—to launch, scale, and automate their online stores efficiently and profitably.Our mission is to simplify e-commerce by providing reliable technology, seamless operations, and expert guidance that drive long-term business success.

Job Title: Customer Support/Sales Support (Outbound Calling & Lead Generation)

Company: Renown Alfa Technologies Pvt. Ltd. (Renown Mart)
Location: E-20, 1st Floor, Sector-3, Noida
Job Type: Full-Time
Shift: Night Shift (8:00 PM – 5:00 AM)
Working Days: Monday – Friday
Salary: Up to ₹30,000 per month (Based on interview and skillset)
Joining: Immediate

Walk-In Interview (8th December – 10th December)

Dates: 8th, 9th, and 10th December
Time: 7:00 PM – 10:00 PM
Venue:
Renown Alfa Technologies Pvt. Ltd.E-20, 1st Floor, Sector-3, NoidaContact/WhatsApp: 8726330076

Job Summary

We are seeking a motivated and results-driven Customer Support/Sales Support Representative to conduct outbound calls, generate qualified leads, and promote our dropshipping and e-commerce service packages to U.S.-based clients.
This role involves identifying prospects, understanding customer needs, presenting service offerings, and supporting the sales process.

Key Responsibilities

• Make outbound calls to U.S.-based prospects including e-commerce sellers, freelancers, Amazon operators, and small business owners.
• Generate qualified leads through cold calling, warm calling, referral outreach, and follow-ups.
• Present and promote dropshipping/e-commerce service packages including store setup, sourcing, automation, order fulfillment, and ongoing support.
• Understand customer requirements and recommend appropriate service plans.
• Maintain accurate CRM records and manage lead pipelines effectively.
• Assist senior sales representatives by scheduling consultations or demos.
• Meet and exceed weekly and monthly KPIs.

Qualifications

• Minimum 2 years of experience in sales, customer support, outbound calling, call centers, or lead generation (preferred).
• Strong communication, negotiation, and persuasion skills.
• Knowledge of e-commerce, dropshipping, or digital sales is an added advantage.
• Ability to work in a fast-paced, target-driven environment.

Ideal Candidate

The ideal candidate is confident, energetic, and articulate on the phone. You should enjoy interacting with customers, generating leads, and helping businesses grow. A strong drive to achieve targets and advance within the company is essential.

How to Apply

Email: hr@renownsystem.com
Contact/WhatsApp: 8726330076

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off
• Provident Fund

Work Location: In person