Posted:1 week ago|
Platform:
On-site
Full Time
This role requires someone who understands luxury service etiquette, communicates gracefully, and can handle global customers with poise and efficiency.
✨ Handle customer communication across Instagram, WhatsApp, phone & email
✨ Manage domestic & international orders, shipping coordination, returns/exchanges
✨ Liaise with warehouse & logistics to ensure seamless order fulfilment
✨ Maintain CRM & order systems with accuracy and attention to detail
✨ Deliver a warm, premium, solution-oriented experience to every customer
✨ Assist with marketplace queries (Amazon/Flipkart – preferred experience)
✅ Excellent English communication (written & spoken)
✅ Social media messaging & e-commerce customer support experience
✅ Strong follow-up & coordination skills
✅ Calm, polished, customer-first approach
✅ Tech-savvy with basic CRM/order management knowledge
🚀 Growth opportunities as the brand expands globally
💎 Represent a brand admired for elegance, artistry & craftsmanship
📩 Send your resume & short cover letter to:
CZARINA
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