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Jobs in kolkata
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Fusion CX
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Customer Service Professional

Customer Service Professional

1 - 5 years

|

3 - 7 Lacs

Posted:4 hours ago| Platform:

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Skills Required

bpo non voice process domestic bpo international bpo customer relationship inbound customer management back office customer service customer care customer support voice process outbound bengali non voice customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Customer Service Representative, you will handle inbound and outbound voice interactions in Bengali and Hindi. Your role is to assist customers with empathy, provide accurate information, and deliver excellent service experiences in every call.

Qualifications & Requirements

Minimum qualification: High School pass or equivalent
Fluency in Bengali or Hindi (spoken)
Strong communication and listening skills
Ability to work from the office (no work-from-home option)
Positive attitude, eagerness to learn, and readiness for immediate joinin

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