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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

3 - 6 years

1 - 3 Lacs

Jaipur, Bhilwara

Posted:2 weeks ago| Platform:

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Skills Required

Finance financial analysis aml risk compliance risk assessment project management Compliance anti money laundering BFSI credit risk operational risk auditing internal audit Risk Management risk control kyc

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-6 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve customer complaints and issues professionally and promptly. Develop and maintain strong relationships with customers to enhance their overall experience. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving and analytical skills are required. Strong attention to detail and ability to maintain accurate records. Ability to adapt to changing situations and priorities. Strong teamwork and collaboration skills are necessary. Experience in Mutual Funds is preferred.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Customer Service Officer - MF

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Customer Service Officer - MF

Experience & Salary

Skills Required

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