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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

2 - 5 years

1 - 3 Lacs

Bengaluru, Yelahanka

Posted:1 week ago| Platform:

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Skills Required

Finance application software browsing operations management project management Compliance team management Accounting BFSI Banking customer service banking operations financial services financial operations mutual funds data entry applications

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Provide exceptional customer service and support to clients regarding their mutual fund investments. Respond to customer inquiries and resolve issues professionally and promptly. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Stay updated on market trends and regulatory changes affecting mutual funds. Collaborate with internal teams to identify and implement process improvements. Ensure compliance with all relevant laws and regulations related to financial services. Job Requirements Strong knowledge of mutual funds products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in using technology and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Customer Service Officer - MF

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Customer Service Officer - MF

Experience & Salary

Skills Required

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Job Description

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