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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

1 - 3 years

1 - 3 Lacs

Ludhiana, Moga

Posted:1 week ago| Platform:

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Skills Required

Finance upselling application software Customer Service Compliance Accounting BFSI Banking customer complaints upsell business development cross selling sales customer support marketing Accuracy mutual funds

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Provide exceptional customer service and support to clients regarding their Mutual Funds investments. Respond to customer inquiries and resolve issues professionally and promptly. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Stay updated on market trends and regulatory changes affecting Mutual Funds. Collaborate with internal teams to resolve complex customer complaints. Identify opportunities to upsell and cross-sell products and services to existing customers. Job Strong knowledge of Mutual Funds products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using technology and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Customer Service Officer - MF

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Customer Service Officer - MF

Experience & Salary

Skills Required

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Job Description

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