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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

1 - 6 years

3 - 8 Lacs

Madurai, Rajapalayam, Virudhunagar

Posted:2 weeks ago| Platform:

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Skills Required

Finance application software browsing BFSI networking ms outlook sales internet browsing Sales mortgage bfsi relationship management internet explorer internet surfing housing loan home loans lap mortgage loans ms office word data entry internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Provide exceptional customer service and support to clients regarding their mutual fund investments. Respond to customer inquiries and resolve issues professionally and promptly. Develop and maintain strong relationships with customers to ensure long-term loyalty and retention. Collaborate with internal teams to stay updated on new products and services related to mutual funds. Identify and escalate potential risks or issues impacting customer accounts. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of mutual funds and financial markets. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using technology and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Customer Service Officer - MF

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Customer Service Officer - MF

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Skills Required

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