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Equitas Small Finance Bank
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Customer Service Officer - MF

Customer Service Officer - MF

Equitas Small Finance Bank

0 - 4 years

2 - 6 Lacs

Madurai Sivakasi

Posted:1 month ago| Platform:

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Skills Required

Finance Customer Service Mutual Funds BFSI customer service business development sales marketing sales management Sales trade bfsi financial products relationship management portfolio mf client relationship mutual funds finance direct sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused individual with 0 to 4 years of experience to join our team as a Customer Service Officer - MF in Equitas Small Finance Bank Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide information about Mutual Funds products and services to customers. Build strong relationships with customers to understand their financial goals and objectives. Collaborate with internal teams to resolve customer complaints and concerns. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of Mutual Funds products and services. Job Requirements Any Graduate or Postgraduate degree from a recognized university. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Experience in customer service, preferably in the BFSI industry, is an advantage.

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Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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Customer Service Officer - MF