Customer Service Executive

Job Description

🚀 About Zell Education Zell Education is a leading EdTech company specializing in providing innovative learning solutions. We are committed to empowering students with the skills and knowledge they need to succeed in their careers. As we expand our presence in Pune, Lucknow, and Noida, we are seeking dynamic and results-driven individuals to join our team as Offline Business Development Executives. Key Responsibilities: Precision and Detail Orientation: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness. Pressure Management: Maintain composure and efficiency when working under tight deadlines or in high-stress situations. Reliability: Consistently meet deadlines and commitments. Be present and ready to perform tasks as required. Multitasking: Handle multiple tasks simultaneously, prioritize effectively, and ensure timely completion of all assignments. Product Knowledge: Develop and maintain an in-depth understanding of our products, features, benefits, and applications. Assist clients and team members by providing detailed product information and insights. Customer Service: Engage with customers professionally, respond to inquiries promptly, and resolve issues efficiently. Foster positive relationships with clients to ensure satisfaction and loyalty. Communication Skills: Articulate ideas clearly and persuasively, both verbally and in writing. Collaborate effectively with internal teams, stakeholders, and external partners. Flexibility: Adapt to varying work schedules, including rotational shifts and occasional travel as required for B2B engagements. Qualifications: Proven experience in a similar role or industry. Exceptional attention to detail and accuracy. Ability to work effectively under pressure. Demonstrated multitasking capabilities. Outstanding customer service and verbal communication skills. Flexible availability, including rotational shifts and B2B travel requirements Location - Mumbai Exp - max 5 yrs & Age 32 Regards, HR Girish Rathod - 8169148710