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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

1 - 4 Lacs

Gurugram

Posted:3 hours ago| Platform:

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Skills Required

BPO Blended Process Inbound Process CSA Customer Relationship CSE Solving Queries Voice Process Outbound Process Customer Handling Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers, Greetings from ShiningStars ITPL! Job Opening: Customer Service Executive (Voice/Non-Voice) Gurgaon Location' Location: Gurgaon Position: Customer Service Executive Industry: BPO / Call Center / Contact center Salary (CTC): Up to 4.5 LPA Work Schedule: 5 / 6 Days Working (Rotational Shifts) We are hiring enthusiastic and customer-focused individuals for a Customer Service role at our Gurgaon-based BPO center. The ideal candidate should have excellent communication skills and be comfortable working in a dynamic, fast-paced environment with rotational shifts . Key Responsibilities: Handle inbound/outbound customer queries via phone, email, or chat Provide accurate information and resolve issues efficiently Maintain customer satisfaction through professional communication Document all interactions as per company standards Adhere to process guidelines and meet performance targets Criteria: Excellent communication skills in English and Hindi Freshers and experienced candidates (03 years) welcome Must be open to work in rotational shifts (day/night) Basic computer knowledge and typing speed Immediate joiners are only preferred Why Join Us? Opportunity to grow within the BPO industry Structured training and support provided Dynamic work environment with supportive teams Performance-based incentives Interested candidates can connect- For more details: Contact- 8630365298 (Palakshi) #bpo #voice #customerservice #inbound #outbound #csa #jobopenings #hiringnow #jobs #gurgaonjobs #2025openings #immediatejoiners #fresherhiring #bpohiring #hiringnow

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

176 Jobs

Key People

John Doe

CEO
Jane Smith

Director of Operations

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Customer Service Executive