Customer Service Executive - Yes Bank (Inbound Process)

Credicus

0 - 5 years

1 - 4 Lacs

thane navi mumbai mumbai (all areas)

Posted:1 day ago| Platform:

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Skills Required

inbound process customer service banking product bpo voice telecalling bpo inbound customer service banking process bpo customer service calling voice process voice support outbound customer support cse customer care outbound telesales voice voice sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role: Customer Service Executive - Yes Bank (Inbound Process)

Location:

We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support.

Key Responsibilities:

Handle inbound/outbound customer calls and resolve queries professionally
Provide accurate information regarding banking products and services
Maintain high service quality standards and ensure customer satisfaction
Follow standard operating procedures and compliance guidelines

Eligibility Criteria:

Must be a graduate (mandatory)
Excellent communication skills in English
Willing to work in rotational day shifts and rotational weekly offs
Freshers are welcome; experienced candidates will be preferred

Benefits:

Competitive in-hand salary with attractive incentives

Interested candidates can share their CV via WhatsApp:

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