Customer Service Executive

Job Vacancy: Executive – Sales & Operations (Air Exports)

Location: Nungambakkam, Chennai

Company: VS Trans Lojistik Ltd

Department: Sales & Operation

Designation: Executive

Experience Required: 1–3+ years in Air Export Operations

Salary package: 25,000 - 30,000 per month

Office timing :10.00 am – 6.30 pm

Key Responsibilities

1. Handle Air Freight Pricing & Quotations:

Prepare and provide competitive air export rates by coordinating with airlines, consolidators, and internal pricing teams.

2. Customer Coordination & Service:

Act as the primary point of contact for clients, ensuring timely updates, issue resolution, and a high level of customer satisfaction.

3. Export Documentation Preparation:

Accurately prepare and process all required export documents including Air Waybills (AWB), invoices, packing lists, and customs paperwork.

4. Shipment Booking & Coordination:

Book cargo with airlines, coordinate with warehouses and transporters, and ensure smooth cargo movement up to airline handover.

5. Compliance & System Updates:

Ensure all shipments comply with IATA, customs, and DG regulations, and update internal systems (TMS/ERP) with shipment data and documentation.

Desired Skills & Qualifications

· Good communication and interpersonal skills

· Strong telephone etiquette and persuasive ability

· Basic knowledge of air export processes

Proficiency in MS Office (Excel, Word, Outlook

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Application Question(s):

• what is your current salary?
• what is your expected salary?
• your notice period:

Experience:

• Air freight documentation & Sales: 1 year (Required)

Work Location: In person