Customer Service Executive

1 - 5 years

2 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities
  • Provide exceptional customer support through inbound voice calls in a professional and courteous manner
  • Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines
  • Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards
  • Handle escalations if required and follow up to ensure the issue is resolved efficiently
  • Maintain accurate records of customer interactions and transactions in the system
  • Meet individual and team targets in terms of call handling, resolution time, and customer satisfaction metrics
  • Requirements
  • Possess good English communication skills
  • Be an immediate joiner
  • Be a graduate fresher or have completed HSC with 6 months of experience
  • Be comfortable with night shifts
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    Growinity Solutions logo
    Growinity Solutions

    Technology/Marketing

    Austin

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