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Customer Service Executive

Customer Service Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Shining Stars Institution & travels

1 - 5 years

3 - 5 Lacs

noida new delhi

Posted:4 days ago| Platform:

Apply

Skills Required

bpo customer service inbound process blended process fluent english non voice process solving queries voice process chat process communication skills customer support spoken english customer care customer handling domestic process interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseekers!

Greetings from ShiningstarsITPL!

Customer Service Executive

Profile : Customer Service Executive

Salary : 3 LPA to 5.5 LPA {Depending upon last drawn and experience}

5 days working.

Eligibility : Any graduate with minimum 1 year of experience can apply for the same .

Roles and Responsibilities :

Handle customer inquiries, complaints, and requests through phone, email, chat, or in person .
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining a polite and professional attitude.
Escalate complex or unresolved issues to the appropriate department or supervisor.
Maintain detailed and accurate records of customer interactions and transactions.
Follow company guidelines, service standards, and communication protocols.
Ensure high levels of customer satisfaction through timely and effective support.
Identify customer needs and offer suitable solutions or alternatives .
Process orders, returns, refunds, or service requests as required.

9369022693 (Niyati)

Thanks and Regards

Niyati Vyas

Executive HR

ShiningstarsITPL

#bpo #customerservice #customersupport #domesticprocess #customercare #2025jobs #experienced #graduates #noida #delhi #ncrjobs

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Customer Service Executive