Job Title: Education Counselor EdTech Sales Location: RebootXP, Noida Sector 58 Work Mode: Work From Office (Day Shift) Joining: Immediate Joiners Required Salary: 24,000 30,000 CTC --- About the Role RebootXP is looking for an enthusiastic and driven Education Counselor to join our EdTech sales team. The ideal candidate will guide students in selecting suitable courses while contributing to the company's sales growth. --- Key Responsibilities Guide and counsel students regarding course offerings and career pathways. Handle inbound and outbound calls to convert leads into admissions. Explain program features, benefits, and outcomes clearly. Maintain a strong follow-up system to achieve monthly targets. Update student interactions and sales records regularly. Provide an excellent customer experience and maintain long-term relationships. --- Eligibility Criteria Minimum 6 months experience as an Education Counselor or in the EdTech sales process. Strong communication and interpersonal skills. Graduates and undergraduates both can apply. Ability to work in a fast-paced, target-driven environment. --- Perks & Benefits Competitive salary: 24k 30k CTC Growth opportunities in the rapidly expanding EdTech sector Supportive and collaborative work culture --- Contact for Interview HR Sonali Verma Phone: 8869041937
Role & Responsibilities : Handle customer queries through both calls and chats (blended process). Provide accurate information and resolve issues within defined timelines. Maintain documentation of customer interactions and actions taken. Ensure high levels of customer satisfaction and service quality. Follow communication guidelines, policies, and procedures. Coordinate with internal teams to escalate unresolved issues. Meet daily/weekly performance targets and KPIs. Preferred Candidates: Minimum 6 months of experience in Customer Service or BPO. Excellent communication skills (verbal & written). Ability to multitask and manage time effectively. Comfortable handling both voice and non-voice tasks. Good problem-solving and customer-handling skills. Basic computer knowledge and typing speed. Immediate joiners preferred.