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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 4 years

2 - 3 Lacs

kolkata

Posted:12 hours ago| Platform:

Apply

Skills Required

bpo customer service upselling spoken english sales inbound process upsell cross selling telesales cross sales solving queries inbound calls calling voice process query resolution hard core sales voice support fresher cse telecalling escalations voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers,

We are looking for enthusiastic and customer-focused professionals to join our Customer Service & Sales team in Kolkata!

Any Under Graduate / Graduate / Fresher / Experienced candidates can apply.

CTC Up to 2.25 - 3 LPA

5 Days working

Both side cabs are available.

Day / Rotational shifts are available

Key Responsibilities

Handle inbound/outbound customer calls with professionalism and accuracy
Resolve customer queries, complaints, and service-related issues
Pitch products/services and convert leads (for sales process)
Maintain customer satisfaction and meet quality standards
Achieve sales or service targets as assigned
Document customer interactions in the CRM system

Interested candidates can connect over call : 9569902470 (Fauzia) / Arushi (7408291225)

The ideal candidate should have excellent English communication skills and prior experience working in a BPO environment. If you are someone who enjoys interacting with customers and has a knack for sales or service, we would love to meet you!

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