Customer Service Executive

0 - 4 years

0 Lacs

Posted:12 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an international customer support executive at Pune-Hinjewadi location, you will be responsible for providing assistance to customers during night shifts. The role requires a minimum of 6 months experience in international chat/voice support, which should be documented on papers. You will have 2 rotational offs and will be provided with cabs on both sides along with meals. The hiring process includes a virtual interview consisting of 3 rounds. **Key Responsibilities:** - Assist customers with their queries and provide solutions through chat or voice support. - Ensure customer satisfaction by addressing their concerns effectively and efficiently. - Adhere to the company's guidelines and policies while interacting with customers. - Maintain accurate records of customer interactions and transactions. **Qualifications Required:** - Minimum 6 months of experience in international chat or voice support. - Excellent communication skills in English. - Ability to work night shifts and weekends. - Strong problem-solving skills and customer-oriented approach. The company offers benefits such as health insurance and Provident Fund. If you meet the qualifications and are ready to take on this challenging role, please send your CV for consideration.,

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