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Customer Service Executive Inbound (SBI Process)

Customer Service Executive Inbound (SBI Process)

Credicus Business Services

0 - 5 years

1 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:2 weeks ago| Platform:

Apply

Skills Required

inbound process customer service voice process telecalling bpo inbound customer service inbound sales telesales inbound calls calling inbound voice support voice processing inbound voice process customer support cse bpo voice customer care voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

Process:

Location:

Key Responsibilities:

Handle inbound customer calls professionally and efficiently.
Assist customers with queries related to banking services, products, and account information.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Follow standard operating procedures and adhere to compliance guidelines.

Eligibility Criteria:

Minimum qualification: HSC (12th pass).
Minimum 6 months of experience in customer support or BPO is mandatory.
Good communication skills in English and Hindi.
Basic computer knowledge and typing skills.

Salary:

21,500 CTC per month
17,000 in-hand salary

Shift & Week Off:

As per process requirements (rotational shifts and week offs may apply)

Gender:

Open to both male and female candidates

How To Apply ,

To Scheduled Your Interview Call Or WhatsApp

HR Aditya:-.8308125422

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