Customer Service Executive For reputed German MNC in Cooling Solutions

1 - 5 years

4 - 5 Lacs

Navi Mumbai Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service over web, phone, email
Manage Level 1 Support TicketsWork on Application support tickets raised over web, emails & callsCoordination with Internal and External stakeholdersSend weekly report of departmentProject Management Tools

Required Candidate profile

IT Graduate with German language knowledge preferredProficient in Microsoft officeShould have worked on project management tools like JIRASmart and proactive team memberGood communication skills

Perks and benefits

Allowances and perks as per MNC group HR policy

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