1 - 6 years
0 - 3 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
This team serves customers on 3 service platforms i.e. video banking, chats and voice calls. They handle queries pertaining to Liabilities, Assets, CCs and NRI Banking, see to it that potential escalations are diffused and an excellent customer experience is delivered on every customer interaction.
Experience in handling HNI customers
Escalation management skills
Willingness to working in shifts and Sundays and BHs on a rotational basis
Customer centricity and Sales orientation
Career Values
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