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Customer Relationship Manager

0 years

0 Lacs

Mulund West, Mumbai, Maharashtra

Posted:1 day ago| Platform: Indeed logo

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Skills Required

sampling dispatch resolve payments crm data reports excel

Work Mode

On-site

Job Type

Full Time

Job Description

What you'll do: Welcome and onboard new clients with warmth and structure Keep track of every order - from sampling to dispatch Share proactive updates with clients Gather feedback, resolve complaint and build delight Follow up for payments and coordinate with accounts Maintain CRM data, reports and WhatsApp communications Help clients reorder by staying one step ahead What we're looking for: 2+ years in client servicing / CRM / inside sales Fluency in English, Hindi (Marathi is a plus) Proactive, warm, and very organized Strong Excel + WhatsApp follow-up habits Bonus if you have experience in B2B textiles fabrics Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): Do you have excellent follow-up skills? Education: Secondary(10th Pass) (Preferred) Location: Mulund West, Mumbai, Maharashtra (Preferred) Work Location: In person Speak with the employer +91 9022110000

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