Customer Relationship Manager

Job Title: Customer Relationship Manager / Operations & Sales Manager
Location: Mohali, Punjab (On-Site)
Experience: Freshers & Experienced
Employment Type: Full-Time, On-Site

About the Role

5Bix IT Solutions is seeking a proactive and results-driven professional to join our team for our flagship product – VedicHom App.

The selected candidate will play a key role in building and nurturing client relationships, overseeing day-to-day operations, and driving business growth through strategic sales initiatives. This is a dynamic position that requires strong communication skills, operational efficiency, and a customer-first mindset.

Key Responsibilities

• Build and maintain strong, long-term relationships with VedicHom users and business partners.
• Handle customer queries, feedback, and concerns through multiple communication channels.
• Oversee operational processes to ensure smooth delivery of services within the app.
• Identify and pursue opportunities to expand the user base and enhance app engagement.
• Collaborate with cross-functional teams (Technical, Marketing, Support) for seamless execution.
• Track, analyze, and report key operational and sales performance metrics.

Eligibility Criteria

• Education: BBA, BCom, BA, or equivalent (candidates from other streams are welcome with relevant interest/skills).
• Experience: Freshers and experienced professionals are encouraged to apply.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Basic proficiency in MS Office and internet tools.
• Only local candidates will be considered.

Why Join Us

• Opportunity to work on a rapidly growing mobile application.
• Competitive salary package with performance-based incentives.
• Collaborative, innovative, and growth-oriented work culture.
• Direct contribution to a product impacting thousands of users.

How to Apply : Send your updated resume to deepali_hr@5bix.in

Job Types: Full-time, Permanent, Fresher

Work Location: In person