Customer Relationship Management Specialist

Job Title - Client Relationship Management Specialist

About the Company – BuildMyInfra

BuildMyInfra (BMI) is one of India’s fastest-growing infrastructure solution providers, specializing in turnkey project execution across various sectors. Our services include Civil Construction, MEP, HVAC, Firefighting, Electrical, and Plumbing works. We offer end-to-end project delivery – from design and procurement to execution and handover – ensuring high standards of quality, safety, and client satisfaction. Headquartered in Gurugram, we are driven by innovation, operational excellence, and strong project management capabilities.

Key Responsibilities

• Coordinate with clients via emails and calls for updates, queries, and issue resolution.
• Liaise with internal teams (Sales, Projects, Procurement, etc.) to ensure timely execution and delivery.
• Drive cross-selling and up-selling initiatives based on client needs and interactions.
• Maintain accurate client data and communication records in Excel.
• Create and share client reports and presentations using PowerPoint.
• Ensure high levels of client satisfaction through professional and timely communication.

Skills Required

• Excellent verbal and written communication skills.
• Strong coordination and multitasking abilities.
• Proficiency in MS Excel and PowerPoint.
• Client-focused and proactive approach.

Eligibility

• Any graduate can apply (B.Tech/B.E preferred)
• Fresher Can Apply

Location - Gurugram, Haryana