Customer Relationship Management Manager

Job Description

We are seeking a highly motivated and results-oriented Team Leader to oversee our Client Relationship Management (CRM) activities. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in export sales and client relationship management. Responsibilities: * Lead and manage a team of CRM professionals. * Develop and implement strategies to enhance client relationships. * Analyze data to identify trends and opportunities for improvement. * Collaborate with other departments to ensure seamless service delivery. * Provide guidance and support to team members. * Resolve escalated client issues effectively and efficiently. * Maintain a long-term perspective in building client relationships. * Drive solutions and ensure clarity in communication with the team and clients. Qualifications: * Minimum graduation from a reputed college. * Minimum 2-3 years of experience in client relationship management and export sales. * Excellent written communication skills. * Strong analytical skills. * Ability to work positively with teams across different departments. * Long-term approach, clarity of thought, and solution-oriented mindset. **Salary:** ₹35,000 and above per month Show more Show less