Customer Relationship Management Manager

As a Customer Relationship Management Manager at Ultimate, located in Sahibzada Ajit Singh Nagar, your role will involve overseeing day-to-day CRM activities, managing customer relationships, developing and implementing CRM strategies, and coordinating with sales and marketing teams. You will be responsible for analyzing customer data, segmenting the market for targeted campaigns, and using project management skills to ensure timely execution of CRM projects and initiatives. Key Responsibilities: - Oversee day-to-day CRM activities - Manage customer relationships - Develop and implement CRM strategies - Coordinate with sales and marketing teams - Analyze customer data - Segment the market for targeted campaigns - Use project management skills to ensure timely execution of CRM projects and initiatives Qualifications: - Strong Analytical Skills for data-driven decision making - Excellent Communication skills for engaging with clients and collaborating with teams - Sales and Market Segmentation experience to effectively target and engage customers - Project Management skills to plan, execute, and oversee CRM projects - Proficiency in CRM software and tools - Ability to work in a fast-paced environment and manage multiple tasks - Bachelor's degree in Business, Marketing, or a related field - Previous experience in facility management or related industry is a plus,