Customer Relations Specialist

As a Business Development Executive (BDE) - Sales & Support at Hike Education, your primary role will be to foster an inspiring team environment characterized by open communication. You will be entrusted with setting clear goals for the team, assigning tasks, and establishing deadlines. Your responsibilities will include overseeing daily operations, monitoring team performance, and providing regular metrics reports. It will be essential for you to identify training needs within the team and offer coaching to enhance their skills. Furthermore, listening to feedback from team members, resolving conflicts, and acknowledging exceptional performance will be integral to your position. You will also be expected to promote creativity and risk-taking among team members while devising strategies to meet enrollment targets. Collaborating with senior management to share projections and organizing team-building activities tailored to individual targets will also be key aspects of your role. Key Responsibilities: - Create a motivating team environment with transparent communication channels - Establish and communicate clear team objectives - Delegate tasks effectively and set realistic deadlines - Supervise day-to-day activities to ensure smooth operations - Monitor team performance closely and provide detailed metric reports - Identify training requirements and offer coaching sessions - Address team feedback constructively and resolve any conflicts that may arise - Recognize and reward high performance to boost morale - Foster a culture of innovation and encourage calculated risk-taking - Develop strategic plans to achieve enrollment goals - Collaborate with senior management by presenting projections and recommendations - Organize team-building events tailored to individual objectives Qualification Required: - Graduate or Post Graduate in any discipline - Candidates with 1-3 years of experience are encouraged to apply - Attractive Incentive Structure (Note: No additional details about the company were provided in the job description.) As a Business Development Executive (BDE) - Sales & Support at Hike Education, your primary role will be to foster an inspiring team environment characterized by open communication. You will be entrusted with setting clear goals for the team, assigning tasks, and establishing deadlines. Your responsibilities will include overseeing daily operations, monitoring team performance, and providing regular metrics reports. It will be essential for you to identify training needs within the team and offer coaching to enhance their skills. Furthermore, listening to feedback from team members, resolving conflicts, and acknowledging exceptional performance will be integral to your position. You will also be expected to promote creativity and risk-taking among team members while devising strategies to meet enrollment targets. Collaborating with senior management to share projections and organizing team-building activities tailored to individual targets will also be key aspects of your role. Key Responsibilities: - Create a motivating team environment with transparent communication channels - Establish and communicate clear team objectives - Delegate tasks effectively and set realistic deadlines - Supervise day-to-day activities to ensure smooth operations - Monitor team performance closely and provide detailed metric reports - Identify training requirements and offer coaching sessions - Address team feedback constructively and resolve any conflicts that may arise - Recognize and reward high performance to boost morale - Foster a culture of innovation and encourage calculated risk-taking - Develop strategic plans to achieve enrollment goals - Collaborate with senior management by presenting projections and recommendations - Organize team-building events tailored to individual objectives Qualification Required: - Graduate or Post Graduate in any discipline - Candidates with 1-3 years of experience are encouraged to apply - Attractive Incentive Structure (Note: No additional details about the company were provided in the job description.)