Customer Relations Specialist

Job Title: Customer Relations Specialist

Location: [Chennai - Injambakkam / On-site]

Organization: Antano & Harini

Employment Type: Full-time

Company Description

Antano & Harini specialize in revolutionizing personal and professional growth through their proprietary Excellence Installation Technology (EIT). By leveraging their expertise in time compression, they help individuals and businesses achieve years' worth of growth in just a few months. Their mission is to unlock human potential, enabling rapid evolution and transformative results for over 50,000 clients, from entrepreneurs to families. With a focus on behavioral and mindset transformation, Antano & Harini empower clients to overcome challenges, seize new opportunities, and create a lasting impact.

Role Description

This is a full-time on-site role for a Customer Relations Specialist located in Chennai. The Customer Relations Specialist will handle day-to-day tasks like ensuring customer satisfaction, fostering customer retention, providing outstanding support, and addressing customer inquiries or concerns promptly. The role requires actively listening to client needs, building trust, and maintaining strong, professional relationships to enhance customer experience and loyalty.

Qualifications

• Proficiency in Customer Retention and strategies to foster ongoing client engagement
• Demonstrated ability to ensure Customer Satisfaction through excellent service
• Strong Communication skills with the ability to actively listen and effectively address customer inquiries
• Experience in delivering exemplary Customer Support and Service
• Exceptional interpersonal skills and a customer-centric mindset
• Ability to handle feedback and solve problems efficiently
• Previous experience in a customer-facing role preferred
• A bachelor's degree in a relevant field is advantageous