Customer Relations Manager

You will be working as a Customer Relations Manager at INMASO, a Mumbai-based startup in the hospitality and luxury real estate sector. Your main responsibilities will include managing customer relationships and experiences, resolving customer inquiries and issues, and ensuring overall customer satisfaction. You will be required to utilize your expertise in customer service, conflict resolution, and communication skills to effectively address customer needs and feedback. As a Customer Relations Manager, you will play a crucial role in developing strong relationships with clients, collaborating with internal teams to enhance customer experiences, and analyzing feedback to implement necessary improvements. Your ability to think innovatively and come up with out-of-the-box ideas will be highly valued in this role. The ideal candidate for this position should possess a Bachelor's degree in Business Administration or a related field, along with proven experience in the hospitality industry. Strong organizational skills, problem-solving abilities, and excellent written and verbal communication skills are essential for success in this role. Additionally, knowledge of digital platforms and technologies will be advantageous. This is a full-time on-site position located in Thane, offering a great opportunity for professional growth. Immediate joining is preferred, so if you have a background in managing customer inquiries, resolving issues, and building strong relationships with clients, we encourage you to apply for this exciting opportunity at INMASO.,