Customer Relations

Infibeam Avenues (IAL)

0 - 1 years

0 - 2 Lacs

mumbai mumbai suburban mumbai (all areas)

Posted:1 hour ago| Platform:

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Skills Required

fresher hiring inbound voice process customer service customer support customer relations solving queries customer care inbound calls voice process customer handling voice support outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring: Customer Relations Executive

Location: Santacruz West, Mumbai

ia.ooo

first point of contact

Apply here:

What you’ll do:

Extensive interaction with hoteliers (Clients) to solve reservation system queries on call and email.
Configuration of a website booking engine for the client's respective websites.
Making changes on the reservation system and OTA systems as per the Hotelier requirement
Good knowledge of OTAs would be appreciated
Customer Relations Executive will be the first point of contact with the existing and prospective clients of the company
Handling all PR activities such as establishing and maintaining correspondence and communication with the potential customers and existing clients
Candidate must be open to work in rotational day shifts (No Night shift)

What we’re looking for:

Graduate in Hospitality, Business Administration, or a related field preferred. Freshers with strong communication skills may also apply.
• Graduate (Hospitality/Business preferred)

0–2 years in customer support, hospitality, or OTAs • Strong communication & problem-solving skills • Open to
rotational day shifts
(including afternoon shifts) (
No night shifts)
• May work on a weekly off occasionally (
comp off provided
)

Perks:

More Jobs at Infibeam Avenues (IAL)

Customer Relations

mumbai, mumbai suburban, mumbai (all areas)

Experience: Not specified

INR 0 - 2 Lacs

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