Customer Relations Associate

Job Summary:

male candidates

Role & responsibilities

• Customer Service:

• Welcome and assist customers in a friendly and professional manner.
• Provide product information and guide customers in making purchases.
• Address customer queries and resolve issues promptly.

• Sales Operations:

• Handle billing, returns, and exchanges using POS systems.
• Promote ongoing offers and loyalty programs.
• Achieve individual and store sales targets.

• Store Maintenance:

• Ensure shelves are stocked and displays are neat.
• Maintain cleanliness and orderliness of the store.
• Support inventory management and stock updates.

• Team Collaboration:

• Coordinate with team members to enhance customer experience.
• Participate in promotional setups and visual merchandising.

Preferred candidate profile

• Minimum qualification: SSLC / Plus Two; Graduation preferred.
• Prior experience in retail or customer service is desirable.
• Good communication skills in Malayalam and English.
• Basic computer and billing system knowledge.
• Willingness to work in shifts, weekends, and holidays.
• Presentable, energetic, and customer-oriented.

Additional Requirements:

• Gender Preference:

  Male candidates only (due to operational requirements).

• Age Limit:

  2035 years preferred.

• Local Language Proficiency:

  Malayalam is essential.