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CATERSPOINT
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Customer Relations Associate

Customer Relations Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

CATERSPOINT

0 years

0 Lacs

south delhi delhi india

Posted:22 hours ago| Platform:

Apply

Skills Required

support troubleshooting communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:Company Name - CaterspointLocation - Ghitorni , DelhiSalary Rage - 14k to 16kCompany Description

Caterspoint delivers hand-crafted comfort food to your doorsteps with a concept of innovative and guilt-free products. We offer a wide range of options for our customers to choose from. Caterspoint is dedicated to providing delicious, healthy, and convenient meals to enhance your dining experience.

Role Description

This is a full-time on-site role for a Customer Support Specialist, located in South Delhi. The Customer Support Specialist will be responsible for handling customer inquiries, resolving complaints, providing technical support, and ensuring overall customer satisfaction. Day-to-day tasks include managing incoming calls and emails, providing information about products and services, troubleshooting issues, and maintaining accurate records of customer interactions.

Qualifications

Proficient in Customer Support and ensuring Customer Satisfaction
Excellent Interpersonal Skills and the ability to build rapport with customers
Experience in Technical Support and troubleshooting technical issues
Strong Analytical Skills for problem-solving and decision-making
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Previous experience in the food industry is a plus
Bachelor's degree or equivalent work experience

Note : It's Rotional Shift job

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Customer Relations Associate