Customer Relations Associate

Role Overview: You will be working in the night shift at the office, handling inbound and outbound calls. This is not a sales process. Your main tasks will include voice calling during the night shift, collaborating with team members, and providing customer service support. You must follow approved workflows when responding to customer inquiries. It is important that you can speak English accurately and clearly. Key Responsibilities: - Handle inbound and outbound calls during the night shift - Collaborate effectively with team members - Provide customer service support - Follow approved workflows for responding to customer inquiries - Speak English accurately and clearly - Be friendly and approachable in your communication with customers Qualifications Required: - Ideal candidate should have a few years of Call Center experience - Freshers or experienced candidates who can speak Hindi, Telugu, and Malayalam are preferred - Experience in any industry is acceptable - Must be able to communicate in a friendly manner (Note: Additional Company Details section is omitted as it is not present in the provided Job Description),