Job
Description
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. ÜFailure Analysis And Diagnosis Analyze and diagnose hardware (e.g., motherboard, CPU, memory, hard drive, display, etc.) and software (e.g., drivers, BIOS, operating system, etc.) failure issues in laptops. Use professional tools and equipment (e.g., oscilloscopes, logic analyzers, X-ray inspection systems, etc.) to conduct failure analysis, determine failure modes, and identify root causes. ÜData Analysis And Reporting Collect and analyze failure data, and prepare detailed failure analysis reports, including root causes, improvement recommendations, and preventive measures. Establish and maintain a failure analysis database, track and analyze failure cases, and identify common issues and trends. ÜCross-Department Collaboration Collaborate with the service team to clarify specific issues, design and execute failure reproduction experiments, validate root causes and improvement measures, and provide client-side solutions. Work with the RD team to provide failure analysis results and assist in improving product design. Partner with the production team to optimize manufacturing processes and reduce failure issues during production. Cooperate with the quality team to develop and optimize quality control standards and testing procedures. ÜTechnical Support Continuous Improvement Provide technical support related to failure analysis for internal teams. Develop failure analysis guidelines and training materials to enhance the technical capabilities of the team. Stay updated on the latest industry technologies and failure analysis methods, and introduce advanced tools and techniques. Drive the optimization of failure analysis processes to improve efficiency and accuracy We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less
