1583 Customer Management Jobs - Page 9

Ensuring execution of all Back office Sales Administration operations like Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Agreements to the clients. Preparation of Company MIS DSR. Maintaining Files and Documents Records. Handling post sales query through emails and calls. Co- ordination with the sales team. Completing fit out/final Possession process with Customer Satisfaction. Candidate must be presentable and good communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English & Hindi. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Working knowledge of MS Office , advance Excel

Develop a new customer base PAN India. Educate customers about products supplied by our company. Create a Weekly sales report. Meet Monthly/quarterly/annual sales target. Organize seminars and training sessions with customers. Follow-up for any payment issues with customers. Coordinate with transport companies for material dispatches. Help with stock taking and ERP system if required. Manage inventory for a given set of customers. Prepare Tax Invoice and delivery paper for dispatch. Work with a team to help improve efficiency. Provide reports in excel and prepare presentations as required by management. Provide complete support for geared gearless and escalator machines of Torin Drive machines. Develop New Leads During site visit and provide to the Sales Team.

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18 years At least 1 year experience of team handling into any retail or QSR Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call kavya@7849020010 call hr Ruth@9590520040 call pooja@9886112704

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Aahana - 8583029467 Salary for Fresher - 3,20,000 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,50,000 LPA Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Aahana - 8583029467 Perks and benefits PF ESIC PICK & DROP

1. Achieving Business Objectives of the Retail Branch Banking Team through sales of CASA, FD, Loans & TPP like Insurance, Mutual Funds, Demat Accounts etc. 2. Branch handling & team management. 3. Customer service & escalation handling. Required Candidate profile 1. 2+ yrs. as BM from any private sector bank. 2. Good stability with top 2 ratings in last 2 yrs. 3. Must have managed 100 Crs. CASA book branch. Pls connect on 7827930908 for further discussion. Perks and benefits Attactive Incentives

The Aswani Lachmandas Group is a renowned family business group located in Cochin, serving as franchisees for esteemed brands such as Raymond and Jockey, and operating 5 showrooms across the city. Additionally, the group has introduced a prominent retail concept with My Kingdom, a family fashion store. Employing a workforce of nearly 300 individuals, our headquarters are situated in Ernakulam District. For further insights, please visit www.aswani.in. We are currently seeking Salesman/Salesgirl for our store, who will be entrusted with overseeing the store's results and operations. The ideal candidate should excel in customer engagement, aiding them in product selection and purchases. Maintaining an appealing visual display and adequate stock levels are also key responsibilities for this role. Proficiency in customer management is vital for the success of this position. Applicants should possess a minimum of 1 year of retail sales experience, preferably in the textile retail sector. Candidates should be under 40 years of age and residents of Ernakulam district are preferred. Graduates are encouraged to apply. Individuals with expertise in selling suit fabrics will be given preference. This is a full-time, permanent position with work schedules available for both day and evening shifts. Application Deadline: 01/07/2025,

As an Associate, you will be responsible for developing and executing sales strategies, driving primary and secondary sales, and ensuring brand presence in your assigned market. Your role will involve managing the distributor network to achieve financial and ethical objectives in line with the business strategy. You will be required to create and maintain an updated list of doctors and chemists, ensuring it meets the specific requirements of the therapy/product. Regular visits to doctors and chemists are essential to promote Abbott's products, provide product information, engage in science-based discussions, and address any queries they may have. Achieving sales targets by effectively promoting products and driving prescription generation is a key part of your responsibilities. Conducting regular audits of prescriptions for Abbott and competitor brands to gather market intelligence and adjust strategies accordingly will be necessary. Organizing Camps (CME) as per the division strategy and customers" needs is also part of your role. Continuously monitoring actual sales performance and making necessary adjustments to strategies to minimize variances from targets will be crucial for success. You will be responsible for prescription audits for Abbott brands and other competitors" brands. Executing the customer management plan to ensure that all customers are covered as per the plan is essential. Demonstrating and promoting professional behavior aligned with Abbott's values of Pioneering, Achieving, Caring, and Enduring is expected. Participation in strategy meetings, briefing sessions, doctors" meets, workshops, training programs, and other company activities to enhance job performance and promote product sales will be required. Adherence strictly to Abbott's Code of Business Conduct is mandatory for this role. Minimum Education required is a BSc/B. Pharma degree. A minimum of 4+ years of experience in a similar role is necessary. Being self-motivated with a results-driven approach, strong communication, and interpersonal skills are also required for this position.,

As a Medical Representative at Abbott, you will play a crucial role in generating and developing business for our life-changing healthcare products. Your responsibilities will include achieving sales targets on a monthly, quarterly, half-yearly, and yearly basis by promoting our products ethically to customers according to the business plan. It will be essential to maintain the average number of Doctor/Customer calls as per the customer management plan of the division. Additionally, you will be responsible for organizing camps (CME) in alignment with the division's strategy and customer needs, as well as facilitating successful new product launches. You will also be expected to create and update customer lists based on the therapy and product offerings of the division. Ensuring the adoption of iPads (if applicable) as per division norms and adherence to CLM calls will also be part of your duties. In terms of brand management, you will conduct prescription audits for Abbott brands and competitors" brands, and generate POBs for Abbott brands in line with the business plan. Your role will be instrumental in driving the success and recognition of our healthcare products in the market. The ideal candidate for this position will have a BSc/B.Pharm or Any Graduate degree, with a minimum of 2 years of prior experience as a Medical Representative. Candidates with previous or current experience in the same therapy area and those from MNCs and top Indian Pharma companies will be at an advantage. Effective and confident communication skills are essential for this role to engage with customers and stakeholders effectively.,

As a Medical Representative at Abbott, you will play a crucial role in achieving sales targets by promoting our life-changing products ethically. Your responsibilities include organizing camps, facilitating new product launches, and maintaining customer lists. Additionally, you will conduct prescription audits and generate purchase orders for Abbott brands. To excel in this role, you should have a BSc/B. Pharm degree or any graduate qualification with at least 2 years of experience in a similar position. Prior experience in the same therapy area is preferred, and candidates from MNCs or top Indian Pharma companies will have an added advantage. Effective communication skills are essential for success in this role. Join Abbott, a global healthcare leader, and contribute to improving lives across more than 160 countries.,

Job Title : Customer Support Executive Voice Process (Uber India) Company : Uber India Systems Pvt Ltd Location : Ground Floor, Ten Square Mall, SH 2, Koyambedu, Chennai, Tamil Nadu 600107 Employment Type : Full-time, Work from Office Interview Mode : Online (Virtual) Joining : Immediate Joiners Preferred Job Description : We are hiring Customer Support Executives (Voice Process) for Uber India at our Chennai office. This is a day shift , work-from-office role, ideal for candidates with excellent communication skills in English and Tamil . Key Responsibilities : Handle inbound and outbound voice support for Uber customers Resolve customer queries promptly and professionally Provide accurate information using internal tools and systems Maintain quality and performance standards Required Skills : Excellent communication in English and Tamil (both verbal and written) Basic knowledge of Google Sheets and MS Excel Strong interpersonal and problem-solving skills Ability to work under pressure and manage time effectively Eligibility Criteria : Education : Graduation is mandatory Experience : Freshers and experienced candidates can apply Gender : Male & Female both eligible Work Days : 6 days/week (Day shift) Work Location : Uber India Systems Pvt Ltd, Ground Floor, Ten Square Mall, Koyambedu, Chennai Salary & Benefits : Fixed Salary: 17,000/month Variable Incentives: Up to 8,000/month Additional Benefits: PF & ESI provided Note : Cab facility not provided

Position: Inside Sales & Customer support Executive Location : Bengaluru Experience: 2~4 Years Customers Region : Entire India Roles And Responsibility: Handle customer forecast entry, orders, coordinate deliveries and payment follow ups. Customers new design samples orders to factories & delivery support to customer place. Coordination with various stake holders internally( Sales, production plant, sales warehouse) to support customers. Managing inbound web enquiry leads and gather relevant information and pass the lead to respective regional sales in charge. Coordination with customer plant buyers and understand future forecast for smoother delivery planning. For newly fixed opportunities registering the part and price in system for regular order processing. Managing and updating customer data base in ERP system for any changes in delivery address, part price revision etc. Qualifications/Skills Bachelors degree with experience in Customer Support, preferred from Electrical, Electronic or Mechanical Background. Candidate worked in Components Industry preferred. Good customer service skill. Excellent verbal and written English communication and active listening skills. Patience, time management skills and the ability to prioritise tasks. Ability to work independently and as part of a team. Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts and percentages. Knowledge of MS Office/Power point, CRM and ERP etc. Good Team player.

Looking for dedicated individuals for customer support roles at a leading MNC. The role involves assisting customers via phone, resolving inquiries, and ensuring a positive experience. For more information Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Strong verbal English communication skills UG/Grad/PG Experience only (Minimum 6 months to 1 year-International Calling) Immediate joiners preferred Ability to work in rotational shifts (24*7) WFO Perks and benefits Great Incentives PF + ESIC

Responsibilities: Manage client coordination post-booking, handle documentation, payment follow-ups, and support until possession. Ensure smooth handover, resolve queries, and maintain records to deliver a seamless post-sales experience. Provident fund Mobile bill reimbursements

Job Description Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on customer segment) laid out Understand and document customer s business flow (for large customers) and deep understanding of use-cases Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools) Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline) Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer s issues/solutions are addressed Work with Program Managers to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Own two key metrics (Increase Product-Adoption & Customer Retention) Use customer management tools Implement and support Freshworks compliance and information security processes Qualifications 4-7 years of experience in Customer Success (preferably from a SaaS background) Open to working in the specified shift Proven track record of establishing themselves as a strategic trusted adviso

Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!!! Location-Noida HIRING FROM CUSTOMER SERVICE EXECUTIVE & TELESALES PROFILE FOR NOIDA LOCATION. Company is hiring enthusiastic and skilled individuals for multiple customer service roles at our Noida location. We are looking for graduates with excellent English communication skills who are ready to build a rewarding career in the BPO industry. Open Positions: 1.Customer Support Executive Eligibility Criteria: Excellent communication skills in English. Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: UPTO 3 LPA (based on experience). 2.Telesales Executive Eligibility Criteria: Excellent communication Freshers and experienced candidates (minimum 6 months preferred) are welcome to apply. Salary: UPTO 3.25 LPA (based on experience). Work Details: . 6 Day working Rotational shift 1 day rotational off Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Anwesha (7080322333) and HR Shrasti 9450957497 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anwesha HR Executive ShiningstarsITPL

Responsibilities: * Manage customer database using Excel sheets * Build strong relationships with customers through effective communication * Resolve issues promptly and professionally * Collaborate with team on CRM strategies

Handling customer inquiries, resolving issues, implementing strategies to improve customer satisfaction, and analyzing customer data to identify trends and insights.

Job Overview: The Branch Manager will oversee the overall operations of the branch, ensuring efficient management of sales, marketing, and operational activities for pest control products (chemicals, bird nets) and services. The ideal candidate will lead the branchs efforts in driving revenue, enhancing customer satisfaction, and maintaining operational excellence while managing a team of professionals. Key Responsibilities: 1. Sales & Marketing: Develop and implement effective sales strategies to promote pest control products, bird nets and services and AMCs. Identify new business opportunities and target potential customers in residential, commercial, and industrial sectors. Build and maintain strong relationships with clients, suppliers, and partners to drive repeat business. Monitor market trends and competitor activities, adjusting strategies accordingly to stay competitive. Lead local marketing efforts, including promotions, events, and digital marketing campaigns. 2. Operations Management: Oversee day-to-day branch operations, including installation of bird nets, pest control service execution, and chemical sales. Ensure that customer complaints and requests are handled promptly and efficiently. Manage inventory levels of chemicals and equipment, ensuring the branch is well stocked and operational. Maintain operational excellence by implementing best practices and adhering to safety and compliance regulations. Coordinate with other departments for smooth execution of services and product delivery. 3. Team Leadership: Recruit, train, and manage branch staff, including sales executives, service technicians, and administrative staff. Set performance goals for the team and ensure regular feedback and development sessions are conducted. Foster a positive and productive work environment that promotes teamwork, accountability, and high performance. 4. Financial Management: Prepare and monitor the branchs budget, ensuring profitability targets are met. Analyse sales and financial reports, providing insights and recommendations for improving financial performance. Control operational costs, identifying areas for cost reduction without compromising service quality. 5. Customer Relationship Management: Ensure high levels of customer satisfaction by maintaining strong post sales service and support. Handle escalated customer complaints, ensuring quick resolution and service recovery. Conduct regular customer feedback surveys to identify areas for improvement and enhance service quality. 6. Compliance and Safety: Ensure compliance with all regulatory requirements, including health and safety protocols in pest control services. Maintain proper documentation and reporting in line with company and industry standards. Implement safety protocols for chemical handling, bird net installations, and other operational tasks.

Role & responsibilities Need 1 Female candidate for CRM position Age - 25-30 Yrs. Experience - 3-6 Yrs. Salary CTC: 15-20K Qualification Graduation and above Job Responsibilities: Order Confirmation, Payment Follow-up Identifying New business opportunities Dispatch Details, managing customer interactions, data, and relationships to improve customer satisfaction, Customer Feedback Job Type: Full-time Pay: 15,000.00 - 17,000.00 per month Preferred candidate profile

Generate leads through cold calling, outbound sales calls, and upselling existing clients. Develop a strong understanding of the company's products/services to effectively communicate value to customers. For call/ WhatsApp Ani-9942180221 / 782764775 Required Candidate profile Bachelors degree in any field minimum 12+ month of customer service/ sales Experience Immediate joiners, willing to work night shifts Good communication skills in English High-energy environment. Perks and benefits Incentives PF & Medical

SALES HEAD - OEM (4 WHEELER - PASSENGER & AGRICULTURE, CONSTRUCTION) OEM SALES, AFTER MARKET SALES A PLUS KEY ACCOUNT MANAGEMENT, RFQ, RFP, QUOTE, NEGOTIATION, CUSTOMER RELATIONSHIP MNGMNTT, EXISTING CUSTOMER, NEW BUSINESS, ACCOUNT MGMNT, AUTO PARTS

Hiring for International BPO || Noida || Gurgaon || Mohali UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- upto 50K + incentives 2 way cabs Complementary meals* Contact below: Himanshu- 9868478343(call or whatsapp)

As a medical representative at Abbott, your primary responsibility will be to achieve monthly, quarterly, half-yearly, and yearly sales targets by ethically promoting the company's products to customers in accordance with the business plan. It is also essential to ensure the average number of Doctor/Customer calls as outlined in the customer management plan of the division. Additionally, you will be required to organize camps (CME) based on the division's strategy and customer needs and play a crucial role in facilitating successful new product launches. Updating the customer list according to the therapy and product of the division and ensuring iPad adoption as per division norms and adherence to CLM calls will be part of your duties. You will be responsible for conducting prescription audits for Abbott brands as well as competitors" brands and generating POBs for Abbott brands as per the business plan. The ideal candidate for this position should have a BSc/B.Pharm or any graduate degree with a minimum of 2 years of experience as a Medical Representative. Candidates with previous or current experience in the same therapy area and those from MNCs or top Indian Pharma companies will be given preference. Strong communication skills and confidence in interacting with others are highly desirable traits for this role.,