997 Customer Communication Jobs - Page 6

As a Retention FOS, your role will involve the following key responsibilities: - Daily follow-up for collection from customers - Retaining disconnected customers - Achieving monthly collection targets - Clearing outstanding amounts stuck at the customer end by engaging in face-to-face discussions with customers in the field - Approaching customers for bandwidth upgrades and achieving upgrade target numbers - Verifying documents for new orders - Reconciling customer ledgers Qualifications required: - Minimum educational qualification of 12th passed & above Experience: - Minimum of 6 months of experience in the marketing field Location: - Surat This job requires a proactive approach towards cu...

As a PC Hardware & Network Engineer in Field Services, your role involves installing and troubleshooting various systems and hardware. Your key responsibilities include: - Installing and troubleshooting all Microsoft Windows systems - Installing and troubleshooting different types of PC hardware - Setting up and troubleshooting Internet connectivity on PCs and networks - Installing common PC application programs - Configuring wired and wireless routers - Troubleshooting E-mail functionalities, including Outlook - Understanding Internet connection technologies - Disinfecting virus infections - Installing and troubleshooting Windows servers - Troubleshooting Tally Accounting Software - Working...

As a Client Onboard Rep 5 at our company, you will be performing relatively complex assignments that have a direct impact on the business by ensuring the quality of tasks or services provided. You will work under little to no direct supervision and may service an expansive and/or diverse array of products/services. Your role will require applying working knowledge of technical and professional principles and concepts, as well as in-depth knowledge of team objectives. Understanding how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function will be crucial. You will ensure the quality and s...

Job Description: You will be responsible for the following key responsibilities: - Account Reconciliation - Collections - Customer Communication - Reporting - Compliance Qualifications Required: - Minimum 3 years of experience in Accounts Receivable - Willingness to work in Navi Mumbai location Additional Details: The company offers benefits like health insurance and Provident Fund. The job is full-time and permanent, with 5 days working schedule. Only male candidates are eligible for this position. The ideal candidate should be an immediate joiner or have a notice period of up to 15 days. Kindly send your CV with current CTC, Expected CTC, and Notice period. This job requires in-person work...

Role Overview: As a Senior Product Manager - User Experience at Fluent Health, you will be responsible for defining the vision and roadmap to enhance the core customer experience across all touchpoints. Your role is crucial in positioning Fluent Health as a thought leader in the healthcare industry and driving organic engagement and acquisition. Your focus will be on delivering a best-in-class customer experience throughout the customer lifecycle, from onboarding to support, system communications, and patient care. Key Responsibilities: - Develop customer communication strategies aligned with the long-term vision of the Fluent Health user experience. - Drive the product strategy and roadmap ...

As a Sales and Marketing intern at Adhivaha Private Limited, you will have the opportunity to work with a dynamic and innovative team in a fast-paced environment. You will be responsible for assisting with various sales and marketing initiatives, including developing and implementing effective communication strategies to promote our products and services. Key Responsibilities: - Conduct market research and analysis to identify potential opportunities for growth. - Assist in the creation of marketing materials, such as brochures, presentations, and social media posts. - Collaborate with the sales team to develop and execute sales campaigns. - Communicate with customers to understand their nee...

As a Sales and Logistics Coordinator, your role involves preparing indents, sales reports, and inventory reports. You will be responsible for verifying shipping documents such as invoices, bills of lading, and letters of credit. Planning and coordinating dispatches and logistics will also be part of your key responsibilities. Additionally, you will update daily sales and stock data in company software and track orders and vessel movements to provide timely shipment status updates to customers. Maintaining customer communication and providing necessary support, managing import sea shipments, and coordinating customs clearance procedures will be crucial aspects of your role. Collaborating with...

As a Backoffice Sales Coordinator at our company in Nana Chiloda, Gandhinagar (Ahmedabad), you will play a crucial role in supporting the sales team and ensuring effective coordination between various departments. Your responsibilities will include: - Sales Support & Documentation: - Assisting the sales team in preparing accurate quotes based on client requirements. - Maintaining and updating customer records, including purchase history and contact details. - Managing data entry, documentation, and filing of sales-related documents. - Customer Communication & Relationship Management: - Responding to client inquiries and providing updates on orders. - Ensuring timely follow-ups to maintain cu...

As a Software QA Translator, your role involves translating software-related QA and technical documents from Japanese to English and vice versa. You will be responsible for handling customer communication in both languages to ensure a clear and effective exchange of technical issues, solutions, and updates. Your key responsibilities include: - Performing QA translations and technical translations between Japanese and English. - Engaging in customer communication in both languages for technical issue resolution. - Conducting Root Cause Analysis (RCA) on software defects and issues, and preparing detailed reports in both Japanese and English. - Collaborating with development and QA teams to co...

Key Responsibilities Primary Point of Contact Serve as the single point of contact between the Supply Chain and Customer Project Manager (CPM) for delivery-related communications, especially in scenarios where no Implementation Coordinator is assigned. Order Status Management Maintain up-to-date and proactive communication on order status , ensuring all stakeholders are informed of any changes, delays, or updates. Cross-functional Collaboration Work closely with Supply Chain teams and Customer Project Managers to ensure seamless coordination and successful execution of project deliverables. Issue Resolution Identify and resolve issues related to delivery schedules, logistics, or coordination...

Role Overview: As a Sales Executive with 2 years of experience, you will be responsible for facilitating smooth communication with customers, processing orders accurately, managing inventory levels, and providing sales support. Your role will involve engaging with customers through various channels, coordinating with internal departments for order fulfillment, and assisting in sales strategies to drive growth. Key Responsibilities: - Engage with customers via phone, email, and in-person to receive orders and address inquiries. - Provide exceptional customer service by responding promptly to queries, offering product recommendations, and upholding a professional demeanor. - Accurately record ...

As a Project Leader at Hitachi Automation India Pvt Ltd, you will be responsible for the following: **Role Overview:** You will control and monitor all project-related duties, handle BIW projects for Automotive OEMs, coordinate with the internal team and customers, and micro-manage project-related activities. **Key Responsibilities:** - Knowledge of BIW project handling - Handling in-house site activities - Coordination with internal team and customers - Micro-management of project-related activities - Good knowledge of BIW design, process, quality, estimation, budget, and cost control - Prepare and float the RFQ as per customer requirements and Cycle Time - Detailed schedule preparation and...

Role Overview: You will be responsible for customer communication, including handling order updates, queries, and feedback. Your role will involve timely follow-up to maintain relationships with customers, ensuring repeat business and satisfaction. Additionally, you will be coordinating order management, liaising between different departments, and handling reporting and documentation. You will also be supervising a team to ensure smooth operations. Key Responsibilities: - Customer Communication: Handle order updates, queries, and feedback - Timely Follow-up: Maintain relationships with customers for repeat business and satisfaction - Coordination: Coordinate order management and interdepartm...

As a Hotel Reservation Executive at a reputed hotel in Makkah, Saudi Arabia, your role will involve efficiently handling hotel reservations through booking systems. You will be required to communicate fluently in English with customers and guests, coordinate with internal departments for guest requirements, maintain records, and assist in travel and tourism arrangements to ensure high levels of customer service and satisfaction. Your key responsibilities include: - Handling hotel reservations efficiently using booking systems. - Communicating fluently in English with customers and guests. - Coordinating with internal departments for guest requirements. - Maintaining records and assisting in ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

Educational Requirements Bachelor of Engineering Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional ...

Educational Requirements Bachelor of Engineering Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and i...

You will be working with India's leading Early Childhood & K-12 Education company that has a network of over 1,500 Schools, operating successfully for the past 25 years. As a valuable member of the team in SantaCruz East, Mumbai, your primary responsibility will be data scraping through effective communication with customers. This involves making outbound calls to potential customers, following up diligently to generate warm and hot prospects, analyzing customers" needs, identifying sales opportunities, and addressing queries to enhance engagement. Staying informed about product and service updates is crucial to provide prospects with the latest information. Creating and managing a database ...

Skills : Excellent communication skills. Good with software products. Experience : At least 1 year experience at a SaaS company Office location : WeWork Platina, near Sikanderpur Metro Station, Gurugram Work Policy : In office About the role We are seeking a passionate and driven Customer Success Lead to join our team and play a critical role in ensuring our clients achieve maximum value from our SaaS product. As a Customer Success Lead, you will be the voice of our customers and a key bridge between them and our product team. This is an exciting opportunity to make a real impact on customer satisfaction and contribute to the growth of our company. Responsibilities This is a high-ownership i...

KPIs - Number of new deals closed, new customers & revenue added. Cold Calling to potential customers. Field Visit at customer s place/office/shop/clinic etc. Handle software product demos for sales-qualified leads. Show them how our products can add value to their business and life. How our software product can help them solve their challenges and achieve their goals. You will also present pricing to the customer. Handle customer communications, and software product-related conversations & queries. Nurture all marketing qualified leads in your pipeline with high-quality follow-ups. Identify insights & pain points from conversations with prospects and contribute to the product roadmap by pro...

KPIs - Number of new deals closed, new customers & revenue added. Cold Calling to potential customers. Field Visit at customer s place/office/shop/clinic etc. Handle software product demos for sales-qualified leads. Show them how our products can add value to their business and life. How our software product can help them solve their challenges and achieve their goals. You will also present pricing to the customer. Handle customer communications, and software product-related conversations & queries. Nurture al Kpi, Marketing, Revenue Acceleration, Sales

KPIs - Number of new deals closed, new customers & revenue added. Cold Calling to potential customers. Field Visit at customer s place/office/shop/clinic etc. Handle software product demos for sales-qualified leads. Show them how our products can add value to their business and life. How our software product can help them solve their challenges and achieve their goals. You will also present pricing to the customer. Handle customer communications, and software product-related conversations & queries. Nurture all marketing qualified leads in your pipeline with high-quality follow-ups. Identify insights & pain points from conversations with prospects and contribute to the product roadmap by pro...

Job Description About the Role: We are seeking a Technical Project Manager with 8+ years of experience in project management, preferably in enterprise software or customer communications, Requirements Hands-on experience with Smart COMM platform and document composition tools, Strong understanding of CCM (Customer Communications Management) processes, Familiarity with integration platforms and APIs, Relevant PMP, PRINCE2, or Agile certification is a plus, Oversee Smart COMM configuration, template design, and integration with core systems (e-g , Guidewire, Salesforce), Ensure compliance with data privacy, security, and regulatory standards, Facilitate Agile ceremonies and maintain project do...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. OpenText xPression About The Role Job Title: OpenText xPression Developer Experience: 26 Years Job Summary We are looking for a skilled OpenText xPression Developer with 26 years of experience in customer communications and document generation solutions. The candidate should have hands-on experience working with the xPression platform to design...