997 Customer Communication Jobs - Page 4

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and...

Perpetuity Capital is looking for AREA COLLECTIONS MANAGER to join our dynamic team and embark on a rewarding career journey Oversee the collections team and ensure timely collection of receivables. Develop and implement collection strategies to minimize overdue accounts. Monitor aging reports and prioritize collection efforts accordingly. Communicate with customers regarding payment arrangements and resolutions. Analyze delinquent accounts and recommend appropriate actions. Prepare regular reports on collection performance and trends. Coordinate with other departments to resolve billing and payment discrepancies. Ensure compliance with company policies and regulations related to collections...

Perpetuity Capital is looking for CREDIT EXECUTIVE to join our dynamic team and embark on a rewarding career journey Credit Analysis: Evaluate the creditworthiness of clients by analyzing financial data, credit reports, and other relevant information Risk Assessment: Assess and quantify credit risk associated with new and existing clients, considering industry trends and economic factors Credit Limit Determination: Determine appropriate credit limits based on the assessment of credit risk and financial stability of clients Credit Policy Compliance: Ensure compliance with the organization's credit policies and guidelines Customer Communication: Communicate credit decisions and terms to client...

**Job Description:** As an Accounts Receivable Coordinator at Nexrise India Infra Pvt. Ltd. in Jaipur, Rajasthan, your role is essential in managing and optimizing our accounts receivable processes to ensure timely collections, accurate financial records, and overall financial well-being of the organization. **Key Responsibilities:** - **Invoicing & Billing** - Generate and dispatch accurate invoices promptly to clients. - Review and verify billing accounts for accuracy. - Ensure timely billing of services and products. - **Collections & Follow-ups** - Handle customer inquiries regarding their account status. - **Account Reconciliation** - Prepare monthly, quarterly, and annual financial rep...

As a Sales Operations Specialist at our company, your role will involve managing and maintaining the Customer Relationship Management (CRM) system. You will be responsible for inputting data accurately and in a timely manner for all customer contacts. Your key responsibilities will include: - Identifying and qualifying new business opportunities to expand Niveus" footprint within existing and new accounts from the Google list of corporate accounts. - Passing qualified leads to Business Development Managers. - Communicating directly with customers, recommending high-level solutions based on customer needs, developing rapport, and gathering information to improve relations and close business. ...

As a Marketing Executive for our SaaS platform serving retail outlets and service providers, your role is crucial in supporting brand awareness, customer communication, and overall marketing activities. Your focus will be on planning and executing offline and communication-driven marketing strategies. Key Responsibilities: - Develop marketing materials such as brochures, presentations, and case studies - Coordinate with sales and product teams to align messaging and campaigns - Assist in organizing customer outreach programs, events, and promotions - Manage internal communication and marketing documentation - Support market research and competitor analysis - Handle client communication and f...

As a Sales Executive at Hapinee Solutions Private Limited, your role will involve visiting B2B places to generate leads and visiting apartments to explain our home-based services to potential customers. Your key responsibilities will include: - Visiting B2B places to generate leads - Handling apartment visits and explaining our home-based services - Managing customer communication and converting them into prime customers Hapinee Solutions Private Limited is a company that provides various home-based services in Kanpur, including repairing, cleaning, grooming, and more.,

You will be responsible for the following tasks in the role of Senior Tool Design Engineer: - Providing status updates to the NPD In-charge - Ensuring timely delivery of Engineering Deliverables for Tooling Development and Validation - Leading a team of 5 to 6 members - Implementing tooling for new and existing products for process improvements - Enhancing the skills of subordinates in the NPD team - Managing and maintaining team discipline - Defining packaging and transportation solutions for new products - Defining internal and external movement equipment for new products - Engaging in technical communication with CFT and Customers related to tooling Qualifications required for this positi...

Role Overview: As a Junior Export Sales Executive at Doshion Poly Science Pvt Ltd in Ahmedabad, you will be responsible for specializing in the pharma sector. Your role will involve developing and managing export strategies, fostering client relationships, generating leads, coordinating logistics, utilizing MS Office tools, understanding Incoterms, communicating effectively with customers, and processing orders efficiently. Key Responsibilities: - Identify new export markets and create strategic plans to drive sales growth for pharma product lines. - Build and maintain long-term relationships with international clients to understand their needs and objectives. - Generate leads and follow up ...

Handle sales and coordinate with customers, u pload and manage product catalogs on the brands website and social media, create basic product descriptions, social media posts, do basic image editing (cropping, background cleanup) using ChatGPT .

Must have excellent verbal and written communication skills along with client facing ability. Must create and maintain technical specifications for functional & business requirements for all integration development & support work. Must have ability to learn/go through docs for industry specific process & domain related knowledge in addition toCPItechnical. Must have working experience in an onshore/offshore model. Must have Experience in connectingCPIto both SAP, non-SAP, on-premise and on-cloud systems using a range of adapters like AS2, SFTP, IDOC, RFC, SOAP, ABAP Proxies, HTTP and Mail. Must have experience in working withCPIcustom iFlows. Strong skills in SAPCPIdesign, development, troub...

Must have excellent verbal and written communication skills along with client facing ability. Must create and maintain technical specifications for functional & business requirements for all integration development & support work. Must have ability to learn/go through docs for industry specific process & domain related knowledge in addition to CPI technical. Must have working experience in an onshore/offshore model. Must have Experience in connecting CPI to both SAP, non-SAP, on-premise and on-cloud systems using a range of adapters like AS2, SFTP, IDOC, RFC, SOAP, ABAP Proxies, HTTP and Mail. Must have experience in working with CPI custom iFlows. Strong skills in SAP CPI design, developmen...

Role & Responsibilities : 1. Post-Booking Customer Onboarding : Receive intimation from the Sales Manager after receipt of token money/booking amount. Verify booking details including plot number, rate, area, and payment plan. Generate and send Welcome Letter to the customer confirming booking details and next steps. Coordinate with Sales, Accounts, and Legal teams for a seamless handover from booking to CRM stage. 2. Customer Data & Documentation : Create and maintain customer master data in the CRM system. Collect and verify KYC documents such as PAN, Aadhaar, Address Proof, Photograph, and Nominee details. Inform customers about mandatory documents required for Sale Agreement Registration...

As a Field Service Engineer, your role will involve installing and configuring UPS systems at customer sites. You will be responsible for performing routine maintenance, including regular inspections, preventative measures, and cleaning to ensure equipment's operational readiness. In case of technical issues, you will be required to troubleshoot, diagnose, and repair the UPS systems, including replacing faulty parts. Your key responsibilities will include providing technical support to customers by answering queries, offering guidance on equipment usage, and providing remote or on-site assistance. Additionally, you will be responsible for training customers on proper equipment usage, mainten...

Role Overview: You will be responsible for inspecting and diagnosing mechanical and electrical issues in vehicles, performing routine maintenance, repairing or replacing faulty parts, using diagnostic tools, test driving vehicles, maintaining records, ensuring compliance with safety standards, and communicating with customers regarding issues, repairs, and costs. Key Responsibilities: - Inspect and diagnose mechanical and electrical issues in vehicles. - Perform routine maintenance such as oil changes, brake checks, and tire rotations. - Repair or replace faulty parts including engines, transmissions, brakes, and suspensions. - Use diagnostic tools to identify faults and suggest appropriate ...

As a Component Failure Investigator, your role involves investigating and reducing component failures at electrical test through prompt, aggressive root cause analysis, and effective corrective actions. You will be responsible for improving the component quality of non-conforming products by establishing failure analysis and obtaining corrective action from suppliers. Additionally, your duties will include interacting with various departments such as Quality, Purchasing, and Manufacturing to resolve/improve component issues, monitoring component reject levels, and responding to issues accordingly. Key Responsibilities: - Improve component quality of non-conforming products by establishing fa...

Role: A Business Development Manager is responsible for identifying new business opportunities, building relationships with clients, and driving company growth. Responsibilities: - Find and connect with potential clients. - Develop strategies to increase sales and revenue. - Maintain strong relationships with existing customers. - Conduct market research to identify trends and opportunities. - Work with different teams to create business proposals. - Achieve sales targets and company goals. Skills Required: - Strong communication and negotiation skills. - Ability to identify new business opportunities. - Knowledge of market trends and competitors. - Problem-solving and decision-making skills...

Role: The Inside Sales Executive helps the company grow by selling products or services over the phone, email, or online platforms. They talk to potential customers, understand their needs, explain the company's offerings, and convince them to make a purchase. Responsibilities: - Lead Generation - Find and contact new potential customers. - Follow up on inquiries from interested clients. - Customer Communication - Talk to customers through calls, emails, or chats. - Understand their needs and suggest suitable products or services. - Sales Conversion - Explain the benefits of products or services. - Persuade customers to complete their purchase. - Maintain Records - Keep records of calls, ema...

Job Responsibilities: Support the sales team by managing and coordinating various sales processes Act as a liaison between customers and internal departments to ensure smooth communication Prepare and maintain MIS reports related to sales and key accounts Utilize Excel for data management, reporting, and analysis Required Qualifications & Skills: Strong oral and written communication skills Excellent interpersonal and organizational abilities Proficiency in Microsoft Office, especially Excel

Job Responsibilities: Support the sales team by managing and coordinating various sales processes Act as a liaison between customers and internal departments to ensure smooth communication Prepare and maintain MIS reports related to sales and key accounts Utilize Excel for data management, reporting, and analysis Required Qualifications & Skills: Strong oral and written communication skills Excellent interpersonal and organizational abilities Proficiency in Microsoft Office, especially Excel

Role Overview: At Capgemini Engineering, you will be part of a global team of engineers, scientists, and architects who work with the world's most innovative companies to unleash their potential. As a software technology expert, you will provide unique R&D and engineering services across various industries, working on projects ranging from autonomous cars to life-saving robots. Join us for a dynamic career where you can make a difference every day. Key Responsibilities: - Must have 5+ years of experience in developing and customizing 3DEXPERIENCE ENOVIA applications - Experience in leading small teams and solutioning small changes/enhancements - Good knowledge of Agile/SCRUM methodology - Fa...

As a Service Advisor at SS Hyundai KOTTARAKARA, your role is vital in maintaining high levels of customer satisfaction and ensuring smooth service operations. Here are the key responsibilities and qualifications for this position: Role Overview: You will be responsible for interacting with customers, understanding their concerns, and assessing their service needs. Providing detailed explanations of services and repairs to help customers make informed decisions will be a crucial part of your role. Additionally, you will schedule appointments, manage the service center's workflow, collaborate with technicians for accurate diagnostics and repairs, maintain customer records, estimate costs, and ...

As a Sales/Business Development Intern at our company, your role involves identifying sales prospects, cold calling, fixing demos, conducting online and in-person demos, preparing PPTs, promotional videos, and brochures. Additionally, you will be responsible for understanding customer needs, communicating them to the engineering team and management, conducting market research, competition analysis, and preparing sales reports. Key Responsibilities: - Identify sales prospects, cold call, and fix demos - Conduct demos online and in-person - Prepare PPTs, promotional videos, and brochures - Understand customer needs and communicate them to the team - Conduct market research and competition anal...