562 Customer Communication Jobs - Page 7

As a member of the team, your main tasks and responsibilities will include: - Conducting Material Requirement Planning to ensure efficient inventory management. - Performing order-to-cash tasks and processes with a strong focus on customer satisfaction. - Managing sales and delivery order processes, including order creation, processing changes, and resolution of blocked orders. - Handling L/C (letter of credit) transactions. - Building and maintaining positive customer relationships through proactive communication regarding order management, product availability, pricing, order status, and delivery tracking. - Assisting in demand planning by collecting and updating forecast information into ...

As a Sales Representative at The Chahaman Enterprises, your primary responsibility is to acquire new customers and efficiently manage the procurement and delivery of a diverse range of goods from local vendors and retailers. You play a vital role in ensuring that customers receive high-quality products while maintaining strong customer relations. This position is commission-based, with your earnings directly tied to your total sales performance. Customer Acquisition: - Identify and target potential customers within the designated location. - Develop and execute strategies to acquire new customers and expand the customer base. Vendor and Retailer Coordination: - Establish relationships with l...

The Garment Export Merchandiser will be responsible for managing the end-to-end process of exporting garments to international markets. You will leverage strong communication, organizational, and negotiation skills to collaborate with internal teams, suppliers, and customers. Your main focus will be to ensure timely production, quality assurance, and compliance with international trade regulations. This role requires a seasoned professional with a deep understanding of the garment industry and international market dynamics. Your key responsibilities will include receiving and analyzing customer orders, coordinating with production and logistics teams, and ensuring on-time delivery of export ...

The role of an Automobile Customer Relationship Manager revolves around nurturing strong relationships with customers to enhance their overall experience with the dealership or automotive company. Your primary responsibilities will include: Customer Communication: You will be engaging with customers through various channels such as phone, email, or in-person interactions to address inquiries, offer information about products and services, and efficiently resolve any issues or concerns they may have. Customer Satisfaction: Ensuring a high level of customer satisfaction by understanding their needs, preferences, and anticipating their requirements to deliver personalized service tailored to th...

You will be part of SBN Technologics Pvt. Ltd., an ISO certified company with other certifications such as GDPR, ISMS & SOC II. As a B.Tech graduate fresher, your responsibilities will include attending to customer communications in accordance with customer agreements and internal standards to ensure resolution. You will be expected to escalate bugs, defects, and errors that cannot be resolved and ensure follow-up until closure is achieved. Maintaining a Customer Satisfaction index of over 9 is crucial for this role. It is essential to strictly utilize V Tiger for recording customer queries, defects, and errors until resolution is achieved. Daily logs must be sent diligently to track progres...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support ver...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in per...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in p...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

Join us at / SAADAA and play a key role in strengthening our customer engagement and retention efforts. WHAT WILL YOU BE RESPONSIBLE FOR Assist in executing customer retention and engagement strategies across various channels such as email, SMS, WhatsApp, and push notifications. Support the creation of personalized customer communication based on user segmentation and behavior. Analyze customer data to identify trends, pain points, and opportunities to improve retention. Work closely with the marketing and creative teams to develop content for retention campaigns. Monitor and track campaign performance, reporting key metrics and insights. Help optimize the customer journey by collaborating w...

The Opportunity: Under limited supervision, obtain revenue by verifying transaction information compute charges and refunds prepare and mail invoices identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts notify customers of insufficient payments. Pay invoices by verifying transaction information schedule and prepare disbursements obtain authorization of payment. Resolves account discrepancies by investigating documentation issuing stop payments, payments, or adjustments. Avantor is looking for a dynamic, forward-thinking, and experienced Subject Matter Expert role is responsible for identifying and finding end to end solutions in fixing proc...

The Opportunity: Under limited supervision, obtain revenue by verifying transaction information compute charges and refunds prepare and mail invoices identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts notify customers of insufficient payments. Pay invoices by verifying transaction information schedule and prepare disbursements obtain authorization of payment. Resolves account discrepancies by investigating documentation issuing stop payments, payments, or adjustments. The Subject Matter Expert role is responsible for identifying and finding end to end solutions in fixing process gaps and ensuring timely payment from customer on outstandin...

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Credit Analyst This role will be a full-time position based out of our Coimbatore office. Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships and ensuring timely payment thereby reducing past due and influencing DSO numbers positively. What we're looking for Education: Any bachelor's or master's degree & finance background will be an added advantage. Ex...

Key Responsibilities 1. Technical Support: Provide Level 2 and Level 3 technical support to customers, partners, and internal teams on APC and UPS products and solutions via phone, email, chat, and ticketing systems. 2. Troubleshooting: Troubleshoot and resolve technical issues related to APC and UPS products, including UPS systems, power distribution units, and cooling solutions. 3. Issue Resolution: Collaborate with internal teams, including engineering and development, to resolve complex technical issues. 4. Knowledge Management: Develop and maintain technical documentation, including knowledge base articles, FAQs, and troubleshooting guides. 5. Customer Communication: Communicate technic...

SUMMARY Associate - Contract Management (Estimation) Ahmedabad, INDIA Position Code: 1203AA About the Role: We are looking for an Associate - Contract Management (Estimation), who thrives in a high performance and fast paced technical environment. As an Associate within the Contract Management (Estimation) team, you will be responsible for independently performing most function tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Receive and Inward new request for quotation (RFQ) and proposal (RFP) in company PDM and ERP syste...

We are hiring a Telecaller to handle customer communication over the phone. The role involves providing information, answering queries, and assisting with service-related issuesno sales targets involved. Make and receive calls to/from customers. Position Overview We are seeking a motivated and skilled Telecommunications Professional to join our team. The ideal candidate will be responsible for managing, installing, configuring, and maintaining telecommunications systems including voice, data, and wireless networks. This role involves troubleshooting, ensuring system reliability, and supporting the organizations communication infrastructure to enhance operational efficiency. Key Responsibilit...

As a Sales Engineer - CNC Machine Tools at S&T Engineers in Coimbatore, you will be responsible for providing technical support, communicating effectively with customers, and delivering outstanding sales and customer service. Your role will be full-time on-site, focusing on promoting and selling quality CNC machine tools and related products. To excel in this position, you should have a minimum of 2 years of experience in selling CNC machine tools and their associated products. A strong knowledge of CNC machines is essential to effectively communicate with customers and address their technical queries. Additionally, prior experience with the Coimbatore CNC market will be advantageous in unde...

The successful candidate will be responsible for performing sales operations, managing and maintaining the Customer Relationship Management (CRM) system. You will input data accurately and in a timely manner on all customer contacts. Identifying and qualifying new business opportunities to expand Niveus" footprint within existing accounts and new accounts sourced from the Google list of corporate accounts will be a key part of your role. You will pass qualified leads to Business Development Managers and communicate directly with customers to recommend high-level solutions based on their needs. Developing rapport and gathering information to improve relations and close business deals will be ...

As a Business Development Executive at Flybed Home, your role will involve supporting the sales team in various activities. These activities include researching potential clients, creating sales presentations, and developing sales strategies. Additionally, you will be responsible for conducting market analysis, building and maintaining customer relationships, and updating CRM records. It is important to participate in sales training, assist in coordinating marketing events, and collaborate with the sales team to develop and implement sales strategies. Your primary responsibilities will include assisting in generating new business leads, conducting market analysis and competitor research to s...

As a Field Service Engineer, you will be responsible for installing, setting up, and configuring UPS systems at customer sites. Your duties will include performing routine maintenance tasks such as regular inspections, preventative measures, and cleaning to ensure the equipment's operational readiness. In addition, you will be required to troubleshoot technical issues, diagnose problems, perform repairs, and replace faulty parts as needed. You will provide technical support to customers by answering their queries, offering guidance on equipment usage, and providing remote or on-site assistance. Part of your role will involve training customers on proper equipment usage, maintenance procedure...

You will be responsible for PLC Configuration & Ladder Logic Development / Maintenance as well as SCADA & HMI Software Development / Maintenance both onsite and offsite. Your role will involve communicating with customers regarding the assigned projects, overseeing the installation and commissioning of MES and control systems, and supporting MES software technology adoption. In addition, you will be required to conduct system study and proposal preparation activities. A minimum of 3-5 years of work experience in a similar field is preferred for this full-time position based in Dahej, Gujarat, India. The salary range for this role is between 25000 to 35000.,

You will be responsible for implementing ticketing targets effectively and focusing on generating maximum tickets to meet company booking goals. Your primary duties will include handling domestic and international ticket reservations using GDS platforms to achieve daily and monthly ticket sales targets. You will also need to efficiently process ticket cancellations, rebookings, and refunds, while effectively communicating with clients about flight options, fares, and travel policies. As a TICKETING/RESERVATION MANAGER, you will be required to coordinate with airlines, suppliers, and travel partners to ensure booking confirmations. Timely delivery of travel documents to customers and maintain...

The selected intern will be responsible for assisting in day-to-day CRM operations at the project site. This includes maintaining and updating customer databases, documentation, and records. The intern will also provide support in pre-handover and handover documentation, which involves unit inspection and snag reports. Additionally, coordination with internal departments such as Engineering, Quality, and Finance for issue resolution will be necessary. Facilitating site visits and ensuring timely communication with customers are also part of the intern's responsibilities. Handling customer queries and escalating issues to relevant stakeholders when needed is crucial. The intern will be requir...

As a dedicated team member at Hapinee Solutions Private Limited, you will have the opportunity to play a key role in generating leads by visiting B2B locations. Your responsibilities will include conducting apartment visits to showcase our wide range of home-based services to potential clients. You will also be tasked with effectively communicating with customers, ensuring that their needs are met and that they receive top-notch service. Hapinee Solutions Private Limited is a leading provider of home-based services in Kanpur, offering a variety of solutions such as repairs, cleaning, grooming, and more. Join us in our mission to deliver high-quality services and create satisfied customers th...