247 Customer Communication Jobs - Page 7

-Able to maintain data effectively in MS excel and word -Enjoys working in a team and is able to collaborate effectively with various departments -Prior experience in Textiles is a plus but not compulsory Required Candidate profile -Proficient in both verbal and written communication in Hindi and English -Enthusiastic to work, learn new skills and contribute to the industry -Candidates residing near Mira Bhayander & Dahisar

The Opportunity: Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. What we're looking for Education: High school diploma required; Bachelor's degree a plus. Experience: 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.). Preferred Qualifications: Strong communication skills, both verbal and written Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently Proven problem-solving skills and resourcefulness Ability to manage multiple priorities in a fast-paced and complex environment Good organization and time management skills Attentive and active listening abilities Ability to maintain composure and positive attitude during difficult times Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors Familiarity with SAP system helpful In Quebec, bilingual (English and French), verbal and written. How will you thrive and create an impact: Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information. Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth. Follows up with Sales Department, suppliers, and customers on any outstanding issues. Looks for opportunities to provide solutions. Makes recommendations on areas for process improvement. Make decisions based on policies and past precedence, seeking guidance as necessary. Accountable to performance metrics such as schedule adherence, productivity standards and quality standards. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Key Responsibilities: Upload and manage product content, pricing, and offers. Monitor sales trends and returns. Coordinate with logistics and inventory teams. Analyze performance reports and suggest optimizations. Requirements: Experience with e-commerce portals. Strong Excel and data handling skills. Detail-oriented and good with customer communication.

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu Essential Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu Essential Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu Essential Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Roles and Responsibilities To monitor the total plant operations of Ready Mix Concrete Plant Customers Site Management Customer Communication Planning the production Material Planning Quality Control Raw Material Testing Internal Mix Design Trails Logistics Management Basic SAP Knowledge is must Desired Candidate Profile B Tech - Civil / Mechanical with 5-7 years of experience in Ready Mix Concrete Plants and Construction Activities. Candidates with less experience will be considered for Executive Perks and Benefits Salary will be depending on last drawn salary and experience Language Skills : Telugu preferable and Tamil is mandatory Interested candidates please mail your CV to careers@arunachala.biz 040-67751223 / 7997799333 Candidates are advised to visit our website www.a-mix.in

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer CareCustomer Experience (CX)Customer SatisfactionCustomer Service Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer CareCustomer Support OperationsCustomer Service Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAbility to work well in a teamAdaptable and flexibleWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer Service Management Customer Service Technology Customer Care Customer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAbility to work well in a teamWritten and verbal communicationAbility to meet deadlinesAdaptable and flexible Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer InsightsCustomer ServiceCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamAdaptable and flexibleAgility for quick learningWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Summary We are looking for a motivatedRemote Delivery Engineerto join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (Deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms. Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable. Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA) Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment and disaster recovery testing. Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.

Job Summary We are looking for a Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp ONTAP upgrades and advanced configurations. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements Experienced in NetApp Storage (Deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. • Experience or Knowledge in ONTAP MCC would be highly regarded Desirable: • An understanding of other components in the infrastructure stack – compute, virtualization, and networks: (VMWare vSphere, Microsoft Operating Systems and Applications, Commvault) would be beneficial. • Experience in writing basic PowerShell/Python scripts would be beneficial. • Good understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks) • Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable • Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms would be beneficial. • Working knowledge on various DR solutions, DR tests and backup technologies like snaps and clones would be beneficial. • Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous. • Understanding of managed services delivery and entry-level cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. • Good to have NetApp cloud-based certification like Technology Associate (NCTA). • Strong customer communication and documentation skills. • Built and maintained strong relationships with internal and external stakeholders. • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Education Typically requires a minimum of 4-6 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.

CUSTOMER CARE EXECUTIVE (CCE) We are hiring CCE's for Siyana,Sambhal,Dhanaura,Suar,Shikarpur branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

Role Overview: We are looking for a motivated and results-driven Sales Associate to join our team. The Sales Associate will play a key role in driving revenue growth by identifying and pursuing new business opportunities, maintaining customer relationships, and providing support to the sales team. Key Responsibilities: - Customer Engagement: Develop strong relationships with new and existing customers, understanding their needs and offering tailored solutions. - Sales Growth: Identify potential clients, generate leads, and convert opportunities into sales. - Product Knowledge: Maintain an in-depth understanding of Excel Enclosures products and services, including custom solutions and technical specifications. - Sales Support: Assist with preparation of quotes, proposals, and presentations for clients. - Market Research: Keep track of market trends, competitor activities, and potential opportunities for business expansion. - Order Management: Ensure timely follow-ups on customer orders and handle post-sales processes, including customer service and satisfaction. Required Skills and Qualifications: - Proven experience in sales, preferably in the industrial products or manufacturing sector. - Strong communication, negotiation, and interpersonal skills. - Ability to understand technical products and explain them to customers. - Self-motivated with a results-driven approach. - Excellent organizational and time management abilities. - Proficiency in MS Office (Excel, Word, PowerPoint). - Familiarity with CRM tools is a plus. What We Offer: - Competitive salary and performance-based incentives. - Opportunity to grow within a rapidly expanding company. - Supportive and dynamic work environment.

-Coordination with customers and plant -PO Validation -Sales Order Creation in SAP -LC and Payment Follow up -Invoice submission -Manufacturing clearance and dispatch as per requirements -Audit handling -Daily sales report -Order tracking report