562 Customer Communication Jobs - Page 10

Post- Sr Customer Quality Engineer/Manager* *Bus canteen* *Location: Pune Chakan* *Experience* : 8-10 yrs *interview immediately arrangement* *Contact - 9356395439* *Education* - B.E./Diploma in mechanical *JD* *Sheet Metal automotive industry* Customer Quality Customer Quality Documentation Customer complaint handling Customer Quality rejection material technically resolution skills must. Customers and QMS and IATF related documentation experience must. Other day to day quality related work Quality tools.

The role of SIEM/MDR Platform Support Engineer (L2) requires an experienced engineer who specializes in handling escalated issues and providing advanced technical expertise beyond L1 support. As an L2 engineer, your responsibilities will involve troubleshooting complex problems, integrating data feeds, and collaborating with development and engineering teams to resolve issues. You will also be involved in training users on the SIEM platform. You must possess strong technical support and troubleshooting skills and have the ability to apply your technical knowledge to enhance various processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge...

As a Sales Coordinator in our Sales (International) department located in Ambarnath, you will play a crucial role in supporting our Sales operations. Your primary responsibility will involve managing sales documentation, coordinating with internal departments, and ensuring smooth order processing and customer communication, specifically for export markets. Your key responsibilities will include preparing and sharing quotations and commercial documents with distributors, coordinating with the Accounts team for LC confirmation and related financial formalities, entering sales orders in the ERP system, liaising with the Production team for product availability and delivery schedules, generating...

The position of Retention FOS involves daily collection follow-up, retaining disconnected customers, achieving monthly collection targets, clearing outstanding amounts stuck at customer end, visiting customers in person for discussions, approaching customers for bandwidth upgrades, achieving upgrade targets, and verifying documents for new orders. The role also includes reconciling customer ledgers. The ideal candidate should have a minimum qualification of 12th passed & above and at least 6 months of experience in the marketing field. The location for this position is Surat.,

As a Service Engineer, you will be responsible for providing high-level technical support to external customers at their location. Your primary role will involve on-site training for customers and service personnel, as well as hands-on troubleshooting, service, and repairs at the dealer's end. In this position, you will collaborate with cross-functional work teams, including customer support/services, product management, manufacturing, and marketing/sales. Your responsibilities will also include developing service technical documentation, creating and updating service information in the company's enterprise database, and handling field service calls and related issues in a timely and profess...

As a member of our team, you will be responsible for cash posting and reconciliation duties. Your main tasks will include matching remittance details to open invoices, ensuring proper allocation of funds, reconciling daily cash receipts, and preparing related reports for the finance team. In the realm of research and resolution, you will be expected to identify any discrepancies or issues in the cash application process and work towards resolving them efficiently. Additionally, you will play a key role in process improvement by recommending enhancements to streamline workflows, reduce manual intervention, and collaborating with IT and other stakeholders to implement automation tools. Your ro...

The Project Manager will act as the primary point of contact for customers, subcontractors, utility companies, and internal teams. You will ensure projects stay on schedule, within budget, and in compliance with all permitting and utility requirements. This is not a software/IT project management role; it is a hands-on operations position in the solar/construction industry. Project Coordination & Oversight Manage the entire solar project lifecycle from contract close to PTO. Create and maintain project timelines, ensuring all tasks meet deadlines. Coordinate with design, permitting, installation, and inspection teams to keep projects moving forward. Customer Communication Serve as the main p...

The Project Manager role requires you to act as the primary point of contact for customers, subcontractors, utility companies, and internal teams. Your main responsibilities will include ensuring that projects remain on schedule, within budget, and compliant with all permitting and utility requirements. Please note that this is not a software/IT project management position but a hands-on operations role in the solar/construction industry. You will be responsible for coordinating and overseeing projects from contract close to PTO, managing project timelines, and coordinating with various teams such as design, permitting, installation, and inspection to ensure project progression. Additionally...

You will be responsible for leading the Industrial Automation Technology team, which includes defining product specifications, product validation, and providing customer support. Your main tasks will involve education in Electronics or Instrumentation Engineering, along with a minimum of 10 to 12 years of experience in Product Specification and Validation of Industrial Automation Products. Moreover, you should possess knowledge of designing Industrial Automation Programs using IEC 61131-3 compatible Programming Software, and have experience in designing product specifications for industrial products such as PLCs, HMIs, etc. Additionally, you must have a minimum of 5 to 8 years of experience ...

As a Back Office Executive (Female) at our company, you will be an integral part of our team. Your main responsibility will be to handle back office tasks efficiently and effectively. Your role will require a combination of tele-calling and customer communication skills. To excel in this position, you should have a proven track record in tele-calling or customer communication. Additionally, you must possess basic knowledge of HR tasks, including scheduling interviews. Proficiency in MS Excel is crucial for this role as you will be responsible for data entry and reporting. An understanding of social media platforms for business purposes will also be beneficial. This is a full-time position th...

As a Sales Coordinator, your main responsibility will be to assist the sales head in achieving the organization's objectives. Eventually, you will take on full responsibilities for heading domestic sales and fulfilling customer requirements. Your key responsibilities will include: Administrative Support: - Providing administrative assistance to the sales team, which includes handling phone calls, emails, and other communications. - Maintaining and organizing sales-related documentation, contracts, and records. Order Processing: - Processing sales orders accurately and ensuring timely delivery of products or services to customers. - Coordinating with various departments such as logistics and ...

The role involves providing consistent customer service delivery to build customer confidence and meet their ongoing needs and expectations. You will be required to offer extended support during month ends and projects for business needs or process improvements. Researching and resolving system or security-related issues, as well as escalating them to other process areas for resolution, will be part of your responsibilities. Maintaining a high-quality customer-focused orientation is crucial. You will need to listen to customers, obtain necessary information, and explain why services cannot be provided if necessary. Timely responses, clear and accurate information provision, and anticipating ...

As a Proposal Engineer at Hitachi Hi-Rel Power Electronics Private Limited, located in Sanand, Gujarat, you will be responsible for preparing comprehensive techno-commercial offers for UPS solutions. With 3 to 5 years of experience in preparing proposals and a strong understanding of Electrical Switchgear or Power Conditioning products, you will estimate product costs, develop pricing strategies, and engage with customers to ensure their satisfaction and secure orders. Your role will involve participating in kickoff meetings to facilitate smooth project initiation and collaborating with internal teams and customers on project details, timelines, and deliverables. Key Responsibilities: - Prep...

You will be responsible for performing various credit-related tasks including order releases, new account setups, credit investigations, and collection contacts. Your role will involve providing credit information to customers through telephone, internet, email, mail, and fax within specified deadlines. It is essential to meet the credit department objectives by processing credit applications, conducting credit searches, and offering credit terms and limits to customers according to company policies and procedures. Communication plays a vital role in this position as you will be in regular contact with customers and internal departments to resolve account issues, pending orders, invoice disc...

As a Team Lead - Inside Sales at Kolo, you will play a pivotal role in managing and mentoring a team of inside sales executives. Your primary responsibility will be to drive sales performance and ensure exceptional customer engagement. Collaborating closely with the Business Head, you will be instrumental in developing and implementing sales strategies that align with Kolos business objectives. Your key responsibilities will include managing the pipeline for accurate forecasting and reporting, maintaining strong follow-up on all Qualified Leads, and preparing and managing the team roster for maximum Qualified Lead opportunities across weekdays, weekends, holidays, and off-hours. Additionally...

As a Collection Executive at Skyrise Finance in Delhi, you will be responsible for managing collection-related calls, client coordination, maintaining follow-up logs, resolving queries, and supporting recovery processes from the office. We are looking for a confident, disciplined individual with experience in customer communication and recovery follow-ups. If you meet the criteria and are ready to grow with us, please send your resume to hr@skyrisefinance.com. Join us in this exciting opportunity to be a part of our team at Skyrise Finance. #NowHiring #FinanceJobs #CollectionExecutive #DelhiJobs #OfficeJob #SkyriseFinance,

You will join our team as a Back Office Executive (Female) with immediate requirement. Your role will involve tele-calling or customer communication. You should have proven experience in these areas. Additionally, you will be expected to have basic knowledge of HR tasks including scheduling interviews. Proficiency in MS Excel is necessary as you will be responsible for data entry and reporting. Understanding of social media platforms for business purposes is also required. This is a full-time position that requires in-person work at our location.,

As a Travel Consultant at our Vadodara location in Gujarat, you will be a crucial part of our growing travel team. Your role will involve designing personalized domestic and international itineraries, managing customer communications through calls and emails, and ensuring accurate processing of bookings for hotels, tours, and flights. Collaboration with suppliers and internal teams is essential for seamless coordination, along with preparing precise costings and creating client-friendly quotations. Additionally, you will be responsible for updating package listings on web portals, driving sales through proactive outreach and lead generation, and staying informed about market trends, industry...

The ideal candidate for this position should be a graduate, preferably with a diploma or a degree in mechanical or automobile engineering. You will be working in the Commercial Vehicle / Passenger Vehicle industry and will be responsible for managing warranty claims, ensuring documentation and record-keeping, policy compliance, customer communication, collaboration with service advisors and technicians, training and support, analysis and reporting, vendor liaison, cost management, and customer satisfaction. Your key responsibilities will include processing and reviewing warranty claims, ensuring compliance with manufacturer guidelines, communicating with customers about their claims, working...

We are seeking a highly motivated Inside Sales Executive with a background in Electronics and Automation to oversee inbound and outbound sales activities from our office. As the ideal candidate, you will play a crucial role in client communication, product promotion, technical support, and sales closure. Your responsibilities will include making outbound calls and handling incoming inquiries to effectively market our automation products. You will be expected to grasp customer needs and offer appropriate solutions such as Sensors and Encoders. Additionally, you will be responsible for preparing and tracking quotations, providing basic technical assistance, collaborating with the engineering t...

As a Software Tester at Cypherock, you will be responsible for ensuring the quality and functionality of our hardware/devices through manual testing. Your key responsibilities will include designing and executing comprehensive test plans and test cases, identifying and documenting software and hardware defects, and collaborating with the development team to resolve issues efficiently. Additionally, you may have the opportunity to work on automated testing tasks. While not mandatory, experience with developing and maintaining automated test scripts and frameworks, executing automated test suites, and contributing to automation strategy improvements would be beneficial. In terms of customer co...

As a Travel Executive at M.S. Education Consultant, a unit of MaheshSuchit Immigration Pvt. LTD, your primary responsibility will be to manage and coordinate travel-related services for clients aspiring to study abroad. This full-time, on-site role in Anand requires a proactive and customer-focused individual with strong communication skills and in-depth knowledge of travel and tourism operations. Your key roles and responsibilities will include: Visa Assistance & Processing: - Handling visit visa applications for various countries including the UK, USA, Canada, Europe, Australia, New Zealand, Dubai, Singapore, and others. - Providing accurate guidance on required documents, fees, and timeli...

You are seeking a Customer Relationship Associate to elevate customer experience by serving as a liaison between clients and internal teams. Your responsibilities will include coordinating order and delivery processes, ensuring prompt and efficient product delivery, and nurturing positive customer relationships. To excel in this role, you should possess excellent communication skills, meticulous attention to detail, and the capability to manage multiple tasks in a dynamic setting. Your main duties will involve: - Order Coordination: Verify order details, confirm stock availability, and collaborate with relevant departments to ensure seamless processing and timely dispatch and delivery of cus...

As a Software Quality Assurance Translator, you will be responsible for translating software-related QA content and technical documents from Japanese to English and vice versa. Your role will involve handling customer communication in both languages to ensure effective conveyance of technical issues, solutions, and updates. Additionally, you will be conducting Root Cause Analysis (RCA) on software defects and issues, generating detailed reports in Japanese and English. Collaboration with the development and QA teams is a key aspect of this role, where you will work closely to comprehend product updates and changes and provide translations of technical specifications when required. Another im...

As an experienced Automotive Technician specializing in diagnostics and repair, you will be responsible for performing advanced diagnostics using OEM and aftermarket scan tools. You will troubleshoot and repair complex electrical, electronic, and computer-controlled systems, as well as diagnose and resolve drivability, performance, and emissions-related issues. Your expertise will be crucial in interpreting diagnostic trouble codes (DTCs), live data, and wiring diagrams, as well as performing module programming, coding, and recalibrations (e.g., ECM, TCM, ADAS sensors). Additionally, you will conduct hybrid/electric vehicle (EV) system diagnostics and repairs, if applicable. Your technical p...