Delivery Coordinator

Key Responsibilities

• Primary Point of Contact

• Serve as the single point of contact between the

  Supply Chain

  and

  Customer Project Manager (CPM)

  for delivery-related communications, especially in scenarios where no Implementation Coordinator is assigned.

• Order Status Management

• Maintain up-to-date and proactive communication on

  order status

  , ensuring all stakeholders are informed of any changes, delays, or updates.

• Cross-functional Collaboration

• Work closely with

  Supply Chain teams

  and

  Customer Project Managers

  to ensure seamless coordination and successful execution of project deliverables.

• Issue Resolution

• Identify and resolve issues related to delivery schedules, logistics, or coordination bottlenecks that may affect project timelines.

• Customer Communication

• Keep customers informed through timely updates on their orders, enhancing transparency and satisfaction.

• Reporting & Documentation

• Support reporting activities related to order tracking, delivery status, and coordination efforts.

Qualifications & Requirements

• Bachelor's degree in

  Business Administration, Logistics, Supply Chain Management

  , or a related field preferred.
• 14 years of experience in

  supply chain coordination

  ,

  project coordination

  , or

  logistics management

  .
• Strong communication skills (verbal and written).
• Ability to manage multiple stakeholders and prioritize tasks effectively.
• Proficiency in MS Office tools (Excel, Outlook, etc.); ERP or order management tools knowledge is a plus.
• Problem-solving mindset and a proactive approach to coordination challenges.