997 Customer Communication Jobs - Page 5

Role Overview: As an E-Commerce Business Management Intern at Kerala Ayurveda Limited, you will work closely with the business and marketing teams to gain insights into the online operations of a publicly listed Ayurvedic company. Your day-to-day responsibilities will involve conducting research, assisting business teams, and learning across various verticals such as product listings, analytics, and campaign execution. This role will provide you with hands-on experience in collation, research, and customer communication, creating a dynamic and fast-paced environment at the convergence of business, finance, and products. It is a high-energy and hands-on role that values hustle, curiosity, and...

Engage with the customers and interpret and assess their needs proactively scope the products and solutions required to address customer needs and recommend solutions that optimize value for both customer and business. Coordinate closely with sales, sales support and technical teams to align solution design with customer requirements. Collaborate with marketing team to ensure sales pitches are aligned with marketing campaigns and participate in lead generating activities like tradeshows, expos, company events etc. Create and refresh company collaterals, presentations, and documents to communicate key aspects and benefits of offerings to prospects, customers and partners. Ability to analyze a...

Asst TL/Coach - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defin...

We are looking for a dynamic and confident female Telecaller who can communicate fluently in Gujarati and Hindi . The candidate should be comfortable making cold calls and speaking with potential customers in a polite and professional manner. Responsibilities: Make outbound calls to potential customers. Explain company products or services clearly and effectively. Maintain daily call reports and follow up with interested leads. Handle customer queries and provide accurate information. Build a positive relationship with clients through professional communication. Requirements: Female candidate preferred. Fluent in Gujarati and Hindi (English average level acceptable). Good communication and c...

Key Responsibilities 1 .Digital Brand Promotion & Content Creation Capture and design regular photo/video content of club activities, events Prepare short reels, stories, and posts for Instagram, Facebook, and Google updates (organic only) Maintain brand tone and visual identity in all content Collaborate with management for campaign ideas (no paid ads) 2.Internal Follow-up & Sales Escalation Maintain a follow-up tracker for leads, memberships, and events Communicate with sales and management teams to ensure timely responses Escalate pending tasks and update closure reports daily 3.Corporate & VIP Visit Coordination Maintain a visit calendar for corporate guests and VIP members Ensure smooth...

• Maintaining customer relations especially with high value customers. • Customer rapport building • Adding new customers • Building key customer relationships, • Present new products and services and enhance existing relationships. Required Candidate profile • Knowledge of the Company product line, product applications • Knowledge of Customer Complaint Handling • Knowledge of Competitors, their products and their strategies • Knowledge of Budgeting

Role & responsibilities : 1. Appointment Coordination Contact customers to confirm and schedule medical appointments as per insurer guidelines. Coordinate with diagnostic centres for slot confirmation, test completion, and report sharing. Handle rescheduling requests and follow-up on pending or incomplete appointments. 2. Customer Communication Provide clear information to customers about appointment locations, documents required, and procedures. Handle inbound/outbound calls and emails with professionalism and empathy. Maintain accurate call disposition and notes in CRM. 3. System & Documentation Update CRM with appointment details, status, and remarks accurately and timely. Ensure all cust...

Key Responsibilities: Lead and manage the QC team for in-process and final inspection. Ensure product quality meets customer specifications and company standards. Analyze and resolve customer complaints , prepare 8D reports , and drive corrective & preventive actions. Implement and maintain ISO documentation and quality control systems. Conduct root cause analysis for rejections and initiate continuous improvement. Monitor incoming, in-process, and final inspection activities. Coordinate with production, maintenance, and design teams for quality improvements. Train QC inspectors and maintain skill matrices. Prepare and maintain QA/QC reports, calibration records, and inspection logs. Preferr...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries....

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We e...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We e...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries....

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We e...

As a Sales Manager in our company, your role will involve contacting new or existing customers to understand their solar equipment needs, recommending suitable systems or equipment, and estimating costs. You will also be responsible for preparing proposals, quotes, contracts, or presentations for potential solar customers. Key Responsibilities: - Select solar energy products, systems, or services for customers based on electrical energy requirements, site conditions, price, and other relevant factors. - Provide customers with necessary information such as quotes, orders, sales, shipping details, warranties, credit options, funding choices, incentives, or tax rebates. - Gather information fro...

Role Overview: As a Business Transformation Manager in BFSIH F&A at WNS (Holdings) Limited, you will play a key role in driving strategic transformation for client accounts by leveraging AI, Hyperautomation, and analytics. Your responsibilities will include driving the transformation roadmap, managing customer communication, contributing to client meetings, supporting RFPs, conducting goal setting with the team, and promoting best practice sharing across the team. You will be responsible for running improvement initiatives, identifying opportunities, making plans, implementing changes, and ensuring effective handover to Operations. Additionally, you will transfer knowledge and skills learned...

As an individual responsible for this role, your primary objective is to ensure the seamless movement of every order from placement to delivery, while maintaining effective communication with customers and vendors. Your key responsibilities will include: - Entering Shopify orders into QuickBooks - Making decisions on Stock vs. Dropship for each order - For stock orders: printing pick tickets/labels, sending to warehouse, uploading tracking information to Shopify, and marking orders as fulfilled - For dropship orders: placing purchase orders with vendors, confirming estimated time of arrival (ETA), and capturing/uploading tracking details to Shopify - Engaging with customers to address issues...

You will be responsible for handling customer communication, lead generation, and client follow-up. Your key responsibilities will include: - Handling incoming and outgoing calls to potential and existing customers. - Generating new leads through online research, directories, and databases. - Explaining product features and pricing, focusing mainly on Interactive Flat Panels and Smart Class Solutions. - Sharing quotations with customers and following up regularly. - Maintaining and updating CRM or lead sheets consistently. - Coordinating with the sales team for on-site meetings or demos. - Providing necessary after-sales communication or support when required. The company provides benefits s...

Oversee end-to-end project activities, Planning execution, Creating project targets, coordinating internal departments, ensuring design & development follow-ups, customer communication, and providing timely project reports management.

As a Design & Development Engineer (Sheet Metal Fabrication), you will be responsible for leading the Design & Development team in the fabrication of sheet metal products. Your expertise in design, development, and manufacturing will play a crucial role in ensuring the quality and meeting customer requirements. It is essential to have practical experience in the Blank development process. Key Responsibilities: - Oversee the design and development of sheet metal products to ensure quality and meet customer requirements - Identify areas for process improvement and implement necessary changes - Collaborate with cross-functional teams, including manufacturing and quality departments - Effectivel...

Role Overview: As a Production And Logistics Assistant at MicroSourcing, you will play a crucial role in supporting daily production schedules and workflows. Your responsibilities will include managing shipment planning, tracking, and client communication. Additionally, you will serve as the point of contact and quality gatekeeper for all operations, paperwork, and documentation sent to clients. Key Responsibilities: - Support daily production schedules and workflows. - Manage shipment planning, tracking, and client communication. - Serve as the point of contact and quality gatekeeper for all operations, paperwork, and documentation sent to clients. Qualifications Required: - A bachelor's de...

As an Import Export Coordinator at our Perth-based company engaged in sustainable recycling and resource recovery, your role will involve: - Coordinating with logistics departments for allocation and scheduling. - Managing customs clearance procedures and ensuring accurate data entry. - Handling import demurrage processes, including agreements and coordination. - Overseeing the complete booking process and planning of land transportation. - Executing full import documentation processes and ensuring compliance. - Managing customer communication via email from notification to release. - Coordinating cross-trade shipments, including document issuance, billing, and charge collection. - Providing...

Company Description Brain Quest is a global digital solutions studio empowering businesses worldwide to create impactful online experiences. We specialize in building websites, apps, and digital strategies that drive measurable business growth. With over 200+ successful projects delivered, we continue to transform ideas into scalable digital solutions. Our expertise spans across various areas such as Website Development, WordPress Design, App Development, Branding, AI Solutions (ADM), UI/UX, Shopify, SEO, Google Ads, Meta Ads, Social Media Marketing, and AIOmaking us a one-stop partner for businesses ready to grow in the digital-first world. Role Description This is a remote internship role ...

As an experienced SIEM/MDR Platform Support Engineer (L2), your role will involve handling escalated technical issues and providing deeper expertise compared to L1 support. Your responsibilities will include: - Escalated Ticket Handling: - Handle escalated technical issues from L1 support, showcasing higher technical knowledge and problem-solving skills. - In-depth Troubleshooting: - Perform detailed investigations into technical problems by analyzing logs, data, and system configurations. - Data Integration and Configuration: - Integrate data and event feeds with the SIEM platform, implement smart connectors, and troubleshoot log source integration issues. - Collaboration with Engineering: ...

As an Export Coordinator, you will be responsible for managing international shipments by ensuring regulatory compliance, preparing all necessary shipping and customs documents, coordinating with logistics providers like freight forwarders and carriers, and tracking shipments to guarantee timely delivery. Your key responsibilities will include communicating with customers, overseas agents, and internal departments, as well as maintaining accurate shipping records. Qualifications Required: - Prior experience in export coordination - Knowledge of international shipping regulations - Strong communication skills - Attention to detail - Proficiency in using shipping software Please note that this...