247 Customer Communication Jobs - Page 5

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to establish strong client relationshipProblem-solving skillsAbility to perform under pressureAbility to handle disputesCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Overall responsibility of systems & service support at regional level for Barcode / RFID / Printer devices. Providing technical support to end customers & sales teams. Installation, training and warranty supportExcellent understanding of End to End AIDC solutions Competent in handling and resolving complaints, queries. Good to have knowledge of SQL, ASP.Net. Team player and customer communication know how.

You should have a strong technical knowledge of chemicals and a good understanding of Chemical Safety Data Sheets (SDS). It is essential to know the proper usage of inert gas during drum filling and tank-to-tank transfers. Additionally, familiarity with cleaning chemicals, Environmental, Safety, and Health (EHS) policies, and chemical labeling is required. You must comprehend the business of cargo transfer, particularly liquid commodities imported by traders for resale in the market. Identifying opportunities in hinterland business and locating small manufacturers without drumming facilities is crucial. Moreover, understanding the second-hand Intermediate Bulk Containers (IBC) market and effectively communicating with technical staff and senior management on priority accounts and projects is essential. The role involves maintaining a deep understanding of customer operations to determine their technical needs. The location of the job is in Tardeo, Mumbai, with working days from Monday to Saturday in the Liquid Logistics industry. This is a full-time, permanent position with benefits including commuter assistance, health insurance, and Provident Fund. The compensation package includes a performance bonus, and the schedule consists of day shifts and fixed shifts. The job requires 75% willingness to travel and a minimum of 1 year of total work experience, with at least 3 years in Chemical Sales. Experience in sales, as well as as a sales representative, is preferred. Proficiency in English is also preferred, and the work location is in person.,

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission You'll help us deliver excellent service to our partner brands by performing these tasks: Contacting new and existing clients (Agencies or Advertisers) through telephone, chat, and email daily to identify sales opportunities and provide solutions for their business goals. Enhancing clients" experiences by driving optimal product adoption and managing a portfolio of SMB clients to grow revenue. Providing pre and post-sales assistance for relevant products within your knowledge scope. Creating success stories for advertisers who've benefited from the products and effectively communicating and guiding them toward success. Own all aspects of the talent brand campaign, from making recommendations on target audiences to proving ROI through campaign insights. Support customer communication and education including a best-in-class experience and ad hoc education needs Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX Who are we looking for Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field. Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. Strong time management skills and motivation to exceed expectations Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of the supporting market. Who is TDCX TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the worlds best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the regions growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.,

We are currently seeking a skilled Automobile Technician to join our team. The ideal candidate will have a passion for automotive technology and a strong mechanical aptitude. As an Automobile Technician, you will be responsible for diagnosing, repairing, and maintaining various types of vehicles to ensure they are safe and operating efficiently. Responsibilities: Perform routine maintenance tasks, including oil changes, tire rotations, and fluid checks. Diagnose mechanical and electrical issues using diagnostic tools and equipment. Repair or replace defective parts, components, or systems, such as engines, transmissions, brakes, and suspension systems. Conduct thorough inspections of vehicles to identify any potential problems or safety concerns. Test-drive vehicles to verify repairs and ensure proper functioning. Keep accurate records of work performed, including parts used, labor hours, and diagnostic findings. Stay up-to-date on the latest automotive technology and industry trends through ongoing training and professional development. Adhere to all safety protocols and procedures to maintain a safe working environment. Communicate effectively with customers to explain repairs and maintenance recommendations. Requirements High school diploma or equivalent. Completion of an automotive technology program or equivalent experience. Proven experience as an Automobile Technician or similar role. Strong mechanical and electrical troubleshooting skills. Proficiency with diagnostic tools and equipment. Excellent attention to detail and problem-solving abilities. Ability to work independently and as part of a team. Valid driver's license and clean driving record. Join our team and become part of a dynamic and rewarding work environment where your skills and expertise will be valued and appreciated. Apply now to start your career as an Automobile Technician with us! Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Leave encashment Schedule: Day shift Morning shift Performance bonus Yearly bonus Work Location: In person,

Qualify leads and identify opportunities by doing first level discovery call with the prospect. Understanding customers" needs and identifying sales opportunities. Answering potential customers" questions and sending additional information regularly. Deliver sales pitch and conduct meetings and demos with enterprises/ Prepare customer proposals and work on any other documentation required by customer. Keeping up with product and service information and updates. Collaborate and act as a bridge between customers and product team and other departments. Stay informed about competing products and services. Reach out to customer through social media, phone, email as required. Experience required Min 2-4 Years in B2B sales,

As a Senior Client Solutions Partner at Quantiphi, you will be an integral part of the core sales and Go-To-Market team. With 8-10 years of experience, you will play a key role in executing end-to-end sales processes within a B2B environment. Your primary responsibilities will revolve around engaging in customer communication, managing relationships, and driving pre-sales activities in the Data Science & Applied AI domain. Your day-to-day tasks will include preparing and delivering technical presentations to customers, developing business collaterals showcasing the potential of ML & AI, and collaborating with Solution Architects and ML engineers to analyze and solve complex business problems using quantitative and qualitative data. You will be expected to plan and execute projects, manage teamwork, and exceed client expectations by providing innovative solutions. In this role, you will have the opportunity to challenge and inspire both customers and peers to tackle difficult problems with ambitious and novel solutions. Additionally, you will work closely with the team to identify and qualify business opportunities, resolve technical blockers, and manage the technical relationship with Google's customers. Your expertise will be crucial in recommending integration strategies, enterprise architectures, and application infrastructure required for successful implementation of solutions on Google Cloud. Furthermore, you will be expected to travel to customer sites, conferences, and related events as necessary. If you are passionate about innovation, excel in a dynamic environment, and enjoy collaborating with enthusiastic individuals, a career at Quantiphi awaits you!,

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamAdaptable and flexibleAgility for quick learningCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAbility to work well in a teamWritten and verbal communicationCollaboration and interpersonal skillsAdaptable and flexible Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate should be good in verbal and written communicationsCustomer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer Support OperationsCustomer Service ManagementCustomer CareCustomer Communications Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsWritten and verbal communicationResults orientation Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Prayatna-Centre for Child Development-Cochin is looking for Customer Relation Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary

Key Responsibilities: - Plans, prioritizes, and schedules the teams activities to ensure continuity of service and achievement of KPIs. - Reviews team progress and evaluates results to drive continuous improvement. - Leads, directs, evaluates, and develops Customer Order Management staff, ensuring effective resource utilization and goal attainment. - Ensures excellence in customer support across all interactions and communications. - Monitors and improves Customer Order Management processes and procedures. - Investigates and leads cross-functional problem-resolution initiatives. - Handles complex customer inquiries promptly and accurately. - Collaborates with other business functions to integrate order management activities. - Identifies recurring issues and recommends process improvements. - Owns local metrics, reporting, and analysis; participates in global projects. - Coordinates team input for proactive customer communications. - Leads local continuous improvement and participates in global projects. - Primarily work during night shifts (5 PM IST to 2 AM IST), with flexibility based on business needs. - Work-from-home options available two days a week, with the remaining days in the office. - Transport facility provided for office commutes. Qualifications and Experience: - Bachelors degree or equivalent required. - Intermediate level of relevant work experience required; 5-8 years preferred. - Background in customer-facing roles, supply chain/logistics, or international trade preferred. - Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Collaborative mindset with the ability to work effectively with diverse teams and stakeholders.

Responsibilities: * Manage customer relationships through effective communication * Follow up on payments and coordinate with team members * Maintain office administration using Microsoft Office tools

In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Around 12+ years of experience in Packet Core Projects Knowledge or experience for Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience for Nokia Packet Core equipmentcMM, cMG, NRD Capable of understanding Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage ComputerMS Office, Teams Responsible for Packet Core domain project delivery schedule creation Responsible to support Project Manager in creation of Project schedule and Resource Management plan Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks Manage Packet Core project technical team on daily basics, including specific tasks assignment and control of their execution, coordinate engineers work according customer demands and expectation Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D SA/TPM is accountable for tickets consolidation, prioritization and escalation, coordination/communication with customer and other stake holders related to technical delivery. Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement of SCD DQ (Delivery Quality) KPI by reviewing the need to raise Care case

Responsibilities: *Attend customer calls as a first point of contact of the Company. Maintain log register and followups accordingly. * Maintain office supplies inventory, scheduling, filing * Coordinate meetings & events

Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customer needs and identifying sales opportunities. Closing sales and achieving sales targets. Required Candidate profile Hindi, English, Telugu and Tamil language spoken candidates will be preferred.

JOB DESCRIPTION Job Title : Assistant Manager / Deputy Manager Department : Commercial Sub Department : Outside Sales - EXIM Reporting : Branch Manager / Sales Manager Role Summary: Develop Customers on EXIM and act as Focal point for sales for assigned portfolio of customers. Core Responsibilities: Identification of new customers and new businesses by existing customers. Prepare sales call plan for the week ahead Every Friday. Sales calls at new and existing customers’ premises – 12 calls per week. Prepare sales visit reports (outcome of the meeting and action plan) – within the First Monday of Visit week+ 1. Propose volume potential to pricing desks in HO / RO followed by AQUA Contract quotation filing through Sales Support Team. Collect market information (regards rates, new services, AOB) on competition activities and submit it to Sales manager. Generate sales leads for cargo controlled out of India and send to respective counter parts. Generate Specific Opportunities for Non-Maritime businesses. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA) Be supported by sales support team for Rates filing. Develop overall market share / turnover in accordance to commercial strategy / Develop new businesses Promote SPOTON – Digital Products For Imports- Through Reverse Marketing / Sales Leads – Promote CC India products/ Services. Comply with all NOVA Business KPIS regarding Maritime Opportunities, Sales Target, Shipping and Non-Shipping Targets and any other new Targets given by commercial Management Key Performance Indicators: Min. 12 sales calls per week. Sales visit report within Monday of Visit week+1 Fulfilment of Sales Leads / Specific Opportunities KPI Qualifications and Skill Sets: Min. graduate Min. Experience of 5 years in shipping industry Good written and verbal communication skills MS office skills Go-getter and pro-active approach Good analysis skills

CUSTOMER CARE EXECUTIVE (CCE) We are conducting Mega Walkin Drive from 30th June,25 to 5th July,25 hiring CCE's for Najibabad,Shikarpur,Bulandshahr,Barielly DD Puram branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

Your role at Dynatrace Are you passionate about customer communication and can articulate at a very technical level Are you excited to troubleshoot for our AI powered observability and security software platform Are you ready to join a global leader that enables digital transformation If the answer is Yes, then you are the right candidate for this role Dynatrace has redefined software observability and security: AI-powered, full stack & automated Our innovative SaaS product helps customers to get a self-driving IT Dynatrace is the only web-scale observability and security solution on the market designed to meet the needs of modern applications All we need now is you to become a personal superhero to our customers How we prepare you: Our Professional Development Program (PDP) is an intensive 12 -weeks developmental training program to ensure that you have both the soft and hard skills to hit the ground running as a Technical Support Engineer with our team Our program provides you with a strong foundation of consulting methodologies, personal brand development, Dynatrace technology and client strategy on which to build a career with us Your role in the team: Identify problems and ensure our customer's business critical applications are available and performing at their peak Investigate issues directly with the customer via screensharing Cooperate with Development and Product Management Attend training for new product features and technologies Exchange knowledge with other colleagues and suggest product improvements What Will Help You Succeed 1 to 2 years experience in IT Customer Support or equivalent Who will be available to start in September 2025 Strong passion and desire to learn new technology Independent thinker yet team oriented Innovative and creative Self-motivated with a strong work ethic Customer focused For Bangalore based residents only Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences Over 50% of the Fortune 100 companies are current customers of Dynatrace Please review the Dynatrace privacy policy here: https://www dynatrace com / company / trust-center / policies / recruitment-privacy-notice

Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Strong analytical skillsNegotiation skillsAbility to manage multiple stakeholdersCollaboration and interpersonal skillsAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamAdaptable and flexibleAbility to establish strong client relationshipWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to establish strong client relationshipAdaptable and flexibleAbility to work well in a teamCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Adaptable and flexibleAbility to perform under pressureAgility for quick learningAbility to work well in a teamCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. Were making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking forSr. Executive (Signalling) Youll make a difference by Leading and managing the team, ensuring effective coordination, task delegation, and the successful execution of project objectives. Responsible for the Signaling deliveries (SIP, RCC, Interface circuit and Application logic) Responsible for customer communication for the technical decisions Desired Skills: BE/B. Tech or Equivalent in Electrical & Electronics and Electronics & Communication Signaling design engineer with 5-8 years demonstrating continuous expertise in Indian Railway Electronic Interlocking projects Exposure in Various standards of Indian railway engineering such as G&SR, Signal Engineering Manual, Specifications of RDSO Proficient in the design and verification of Electronic Interlocking (EI) systems for Indian Railway projects Good command over written and spoken skills IRSE/IRSTELO license holders are preferable Experience in Indian Railway electronic Interlocking projects Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Mumbai/Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about mobility at:https://new.siemens.com/global/en/products/mobility.htmland about Siemens careers at: