562 Customer Communication Jobs - Page 3

As a Sales Support Executive, your role will involve assisting the sales team in managing holiday package sales and travel arrangements to ensure customer satisfaction and contribute to sales closure. Your responsibilities will include: - Assisting the sales team with handling customer inquiries regarding domestic and international holiday packages. - Preparing and sharing customized itineraries, quotations, and proposals for clients. - Coordinating with suppliers such as hotels, airlines, transport providers, and DMCs to secure the best rates and availability. - Supporting in booking flights, hotels, transfers, and activities based on client requirements. - Maintaining timely and profession...

As a Queue Coordinator, you are responsible for managing workflow efficiently by monitoring queues, validating and assigning tickets or tasks, balancing workloads, and ensuring that SLA targets are met. Your role also involves handling customer service, communication, and documentation effectively to enhance the overall operational efficiency and customer experience. **Key Responsibilities:** - Monitor queues and incoming requests, ensuring completeness and accuracy. - Validate tickets, categorize issues, and maintain accurate logs as per standard operating procedures. - Assign tickets to appropriate resources, prioritizing urgent or high-priority items. - Re-route incorrectly assigned ticke...

As a Product Manager - Savings Account in the Retail Liabilities department, your role is crucial in defining product strategies to maximize business impact. Your key responsibilities include: - Working with Business/Product Head to devise growth strategies for banking products - Creating a long-term strategic plan by evaluating and prioritizing possibilities through extensive analysis - Managing key projects/programs to ensure successful execution - Assisting in implementing strategic initiatives prioritized by the bank - Providing market research, competitive analysis, and product strategy progress - Analyzing the competitive landscape and delivering recommendations - Developing business c...

You are looking for Track and Trace Coordinators with strong skills in tracking, customer communication, and real-time problem-solving. **Key Responsibilities:** - Must have hands-on experience in track and trace operations. - Minimum 2-3 years of relevant experience. - Strong communication and coordination skills with both drivers and customers. - Ability to manage multiple shipments and resolve issues on the spot. - Familiarity with tracking tools like Skybitz and Samsara preferred. - Excellent attention to detail and follow-up capabilities. - Proficient in using GPS tracking systems and dispatch software. **Qualifications Required:** - Monitor and track shipments in real-time throughout t...

As a Sales Consultant, your primary role is to achieve profitable sales by effectively pitching products and maximizing conversions from leads. You will be responsible for communicating with customers regarding complaints and updating the CR Department accordingly. It is essential to follow internal ERP processes for generating and closing sale orders and promote and sell allied services such as insurance, accessories, and finance. Adherence to SOPs & sales processes from booking to delivery of vehicles is crucial in this role. Your key responsibilities include: - Handling and nurturing leads to maximize conversions - Communicating with customers regarding complaints and updating the CR Depa...

Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with tenants by telephone, email and face to face. Investigating and solving tenants problems. Handling tenant complaints or any crises, such as security issues or technical issues. Make occupants aware of non-accessibility an under construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or c...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Respo...

Hiring CCE for non-voice gaming process. Proficient in communication skills. Strong written English skills. Basic knowledge of online action gaming (Free Fire preferred).

You will be responsible for various tasks including making quotations, entering OPFs, preparing JOB IDs, maintaining a Complaint Register, communicating with internal and external customers, handling tenders, queries, deliveries, installations, pricing, and office coordination. It is important to maintain files and records with effective filing systems. You should have the ability to prioritize tasks, multitask efficiently, and be computer savvy. Supporting the team with administrative tasks and making calls will be part of your duties. The ideal candidate should have a good working knowledge of BUSY Software, be proficient in computer operations, and capable of handling various data entry j...

The Service Engineer role involves visiting customer sites to carry out various tasks related to Precision Air Conditioners (PACs) and Chillers. Your responsibilities will include installation, commissioning, preventive maintenance, and responding to breakdown calls. You should have a solid technical background in HVAC systems, exceptional problem-solving abilities, and effective communication skills to address customer issues promptly and efficiently. Additionally, you will be expected to maintain records of service activities, provide technical support to customers, collaborate with internal teams, and identify areas for service improvement. Key Responsibilities: - Install, commission, and...

As a Technical Support Specialist, your main responsibility will be to provide timely and effective technical assistance to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade operating systems and hardware, take data backups, and conduct recovery processes when necessary. Your problem-solving skills will be crucial in analyzing customer issues, diagnosing root causes, and implementing solutions promptly to ensure customer satisfaction. Effective communication with customers is essential, as you will need to keep them informed proactively and maintain a professional and courteous demeanor at all times. To excel in ...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a talented and experienced Workforce Optimization (WFO) Consultant to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to Five9's sol...

Welcome to Speedways Electric. We are a leading innovator in the electric vehicle industry, committed to driving sustainable mobility solutions. At Speedways Electric, we pride ourselves on our dedication to innovation, quality, and environmental responsibility. Our team is passionate about creating cutting-edge electric vehicles that not only meet the needs of our customers but also contribute to a greener future. Join us in our mission to revolutionize transportation and make a positive impact on the world. Why Join Us Career Growth and Development: At Speedways Electric, we believe in investing in our employees. We offer extensive training programs, mentorship opportunities, and clear car...

Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queu...

Customer Communication and Experience This role is specific to the Managed Returns service where you will be supporting taxpayers with their complex inquiries. In this role, you should expect to dedicate a portion of your day fielding communication, both internal and external, regarding topics such as setup, maintenance and the successful use of the Managed Returns service. To succeed, you must be comfortable taking ownership of your customer s overall satisfaction and you must be empathetic to customer needs. Your understanding of the customer s needs will enable them to get the full benefit of Avalara s expertise and software enabling them to self-serve where possible. Compliance is comple...

Job Title: Order Management Executive / Specialist Company: US-based Manufacturer Location: Savli, Vadodara Employment Type: Third-party (Off-role) 12 months renewable contract Experience Required: 8+ years relevant experience Salary: Based on current compensation and experience Job Summary We are seeking a detail-oriented and customer-focused Order Management Specialist to oversee the end-to-end order fulfillment process. The role ensures technical and commercial accuracy of orders, drives timely shipments, manages risks, and facilitates seamless communication between internal teams and customers. You will play a key role in coordinating across Planning, Operations, Sourcing, Logistics, and...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in mor...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst - Voice Qualifications: Any Graduation Years of Experience: 3 to 5yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Omnichannel - Customer Communications Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c...

At Capgemini Engineering, the world leader in engineering services, you will be part of a global team of engineers, scientists, and architects dedicated to helping the world's most innovative companies realize their full potential. Our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across various industries. Join us for a career filled with endless opportunities where you can truly make a difference, and where each day brings new challenges and excitement. You should be proficient in interpreting Electrical Schematic diagrams, Panels, Cables, and selecting components such as MCCB, Switchgear, Breaker relay, a...