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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 5 years

2 - 4 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

solving queries inbound voice process communication skills customer handling bpo blended process inbound process customer service voice process verbal communication chat process customer care domestic bpo international bpo interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hii Candiadtes

We are hiring for Multiple positions for Bangalore location. Please go through the job description -

Process - Domestic/ International

Requirement - Graduation is mandatory

Experience - 0-5 years of experience all can apply

NOTE - WE NEED CANDIDATE WHO ARE FLUENT IN HINDI

Location - Shivaji Nagar, Kudlu gate, Electronic City, Manyata Tech Park

Roles and Responsibilities:

Process and respond to customer queries through email or chat support.
Perform accurate data entry and documentation tasks.
Maintain confidentiality and integrity of customer data.
Follow standard operating procedures and quality guidelines.
Work collaboratively with team members and management to meet daily productivity goals.

Required Skills:

Good written English communication skills.
Basic computer knowledge (MS Office, typing skills).
Ability to multitask and manage time effectively.
Willingness to work in rotational shifts.

How to Apply:

Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

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