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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 4 years

2 - 3 Lacs

New Delhi Gurugram

Posted:2 months ago| Platform:

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Skills Required

BPO Customer Care Inbound Process Cca Handling Customer Queries Cce Solving Queries Inbound Calls Voice Process Voice Support Inbound Voice Process Communication Skills Customer Support Ccr CSE Bpo Voice Telecalling Domestic BPO Domestic Calling Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring at Shining Stars ITPL! Position: Customer Care Executive Location: Gurgaon Salary: Fresher: 20,000 CTC + 3000 Bonus Experienced: Up to 25,500 CTC + 3000 Bonus About the Role: Are you passionate about helping people and solving problems? Join our dynamic Customer Care team where youll be the first point of contact for our valued customers. If youre energetic, empathetic, and ready to create a smooth customer experience, we want to hear from you! Key Responsibilities: Respond to customer queries via phone with professionalism and care Provide accurate, timely, and complete information Resolve customer concerns with clarity and patience Maintain up-to-date customer records Follow standard procedures, policies, and scripts Work Schedule: 6 Days Working Rotational shifts based on business needs Primarily Day Shifts (Night shifts only if required) How to Apply: Send your resume via WhatsApp to 6393136499 Contact Person: Aleesha Rahman, HR Executive Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL

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Customer Care Executive