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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 3 years

2 - 3 Lacs

Bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

BPO Hindi Speaking Customer Support Inbound Process Customer Service Solving Queries Query Handling Inbound Calls Voice Process Query Resolution Voice Support Upselling CSE Bpo Voice Excellent Communication In English Customer Care Domestic BPO Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseeker, Greeting from ShiningStars! We are hiring for Multinational BPO at Bengaluru. Process - Voice Process Graduation is Mandatory! Candidate should be fluent in English and Hindi Salary - upto 3 LPA plus Quarterly Bonus Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills: Any Graduate . Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 8881331031 (Nandini) Regards Nandini 8881331031 HR Executive Shiningstars ITPL

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Customer Care Executive