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Customer Care Executive

0 years

2 - 3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
● Complaint Handling: Receive, document, and resolve customer complaints efficiently.● Communication: Answer calls, provide solutions, and maintain customer satisfaction throughout the resolution process.● Courier & Logistics Tracking: Monitor shipments and ensure timely deliveries.● Feedback Management: Collect and analyze customer feedback to improve service quality.● Inventory Oversight: Maintain stock records, prepare order lists in advance, and ensure timely replenishment.● Data Management: Create, manage, and automate data systems related to warehouses, inventory, and sales.● Reporting: Generate detailed reports on inventory, complaints, and sales trends for decision-making.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

  • Day shift

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9266629014

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