Customer Relationship Executive

Job Description

Key Responsibilities: ● Complaint Handling: Receive, document, and resolve customer complaints efficiently. ● Communication: Answer calls, provide solutions, and maintain customer satisfaction throughout the resolution process. ● Courier & Logistics Tracking: Monitor shipments and ensure timely deliveries. ● Feedback Management: Collect and analyze customer feedback to improve service quality. ● Inventory Oversight: Maintain stock records, prepare order lists in advance, and ensure timely replenishment. ● Data Management: Create, manage, and automate data systems related to warehouses, inventory, and sales. ● Reporting: Generate detailed reports on inventory, complaints, and sales trends for decision-making. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person Speak with the employer +91 9266629014