Primary Job Description To handle customer enquiries related to electrical products through calls, WhatsApp, email, and social media, and ensure smooth coordination from enquiry to order support. Key Responsibilities • Attend incoming customer enquiries via phone, WhatsApp, website, and social media. • Understand customer requirements (product type, specification, quantity, delivery). • Share basic product information, catalogues, datasheets, and price details as per guidelines. • Coordinate with sales, technical, and dispatch teams for order-related updates. • Follow up on quotations, samples, and pending customer responses. • Maintain enquiry, quotation, and customer records in CRM / Excel. • Handle post-order communication such as delivery status and basic support. • Ensure professional and timely customer communication. Skills & Qualification Requirements • Graduate / Diploma (Electrical preferred). • 1–3 year’s experience in customer support or front-office roles. • Basic understanding of electrical products and terminology. • Good communication skills in English and local language. • Comfortable handling WhatsApp Business, calls, and emails. • Knowledge of MS Excel, ERP/CRM systems is an advantage. Job Type: Full-time Pay: ₹8,848.36 - ₹27,456.40 per month Work Location: In person
Primary Job Description To handle customer enquiries related to electrical products through calls, WhatsApp, email, and social media, and ensure smooth coordination from enquiry to order support. Key Responsibilities • Attend incoming customer enquiries via phone, WhatsApp, website, and social media. • Understand customer requirements (product type, specification, quantity, delivery). • Share basic product information, catalogues, datasheets, and price details as per guidelines. • Coordinate with sales, technical, and dispatch teams for order-related updates. • Follow up on quotations, samples, and pending customer responses. • Maintain enquiry, quotation, and customer records in CRM / Excel. • Handle post-order communication such as delivery status and basic support. • Ensure professional and timely customer communication. Skills & Qualification Requirements • Graduate / Diploma (Electrical preferred). • 1–3 year’s experience in customer support or front-office roles. • Basic understanding of electrical products and terminology. • Good communication skills in English and local language. • Comfortable handling WhatsApp Business, calls, and emails. • Knowledge of MS Excel, ERP/CRM systems is an advantage. Job Type: Full-time Pay: ₹8,848.36 - ₹27,456.40 per month Work Location: In person
Primary Job Description To generate sales and expand market presence for electrical products through lead generation, client acquisition, and dealer/customer relationship management. Key Responsibilities • Identify and develop new customers, dealers, contractors, and project clients. • Generate leads through calls, field visits, referrals, and digital platforms. • Promote company electrical products and explain features, specifications, and advantages. • Prepare and follow up on quotations and commercial offers. • Coordinate with technical and production teams for customized requirements. • Achieve monthly / quarterly sales targets. • Build long-term relationships with distributors, consultants, and contractors. • Track sales pipeline, orders, and collections in CRM / ERP. • Conduct market surveys and competitor analysis. Skills & Qualification Requirements • Diploma / Degree in Electrical Engineering, Marketing, or Business. • 2–5 years’ experience in electrical product sales (switchgear, cables, panels, lighting, etc. or similar products). • Strong negotiation and closing skills. • Willingness to travel for client meetings and site visits. • Target-driven and self-motivated. • Experience in dealer/channel sales is an added advantage. Job Type: Full-time Pay: ₹9,713.26 - ₹34,738.62 per month Work Location: In person
Primary Job Description To lead the company’s sales and marketing functions, drive revenue growth, expand market presence, build strong distribution networks, and strengthen the brand for electrical products across target markets. Key Responsibilities • Develop and implement comprehensive marketing strategies aligned with business and sales goals. • Plan and execute product marketing campaigns (launches, promotions, catalogues, datasheets). • Lead digital marketing initiatives: social media, Google ads, website, WhatsApp campaigns, email marketing. • Generate and track marketing leads and support the sales & business development teams. • Manage branding activities including brochures, product catalogues, case studies, and corporate presentations. • Coordinate with design agencies, printers, and digital vendors. • Plan and manage exhibitions, trade fairs, dealer meets, and product demos. • Conduct market research, competitor analysis, and pricing intelligence. • Monitor marketing budgets, ROI, and performance metrics. • Build and manage a small internal marketing team (CRE, digital executive, designers). Skills & Qualification Requirements • MBA in Marketing / Business Management (preferred). • 7–12 years of experience in marketing, preferably in electrical / industrial / building materials products. • Strong understanding of B2B & B2C product marketing. • Experience in digital marketing, branding, and lead generation. • Ability to translate technical electrical products into market-friendly messaging. • Strong leadership, planning, and analytical skills. • Proficiency in CRM tools, Google Analytics, and marketing dashboards. Job Type: Full-time Pay: ₹18,374.07 - ₹75,141.22 per month Work Location: In person