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Technology Platform Engineer
Accenture

7.0 - 12.0 years

Hyderabad

Work from Office

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Oracle Utilities Customer to Meter C2M SPL Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : We are looking for a skilled CC&B OIC Developer with strong experience in Oracle Utilities Customer Care & Billing (CC&B) integrations using Oracle Integration Cloud (OIC). The role involves designing, develop...

Posted 16 hours ago

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0 years

2 - 3 Lacs

Indore

On-site

Call people using a given lead. ? Answer incoming calls from prospective customers. ? Ask pertinent questions to understand the customer’s requirements. ? Persuade the customer to buy by demonstrating how our products meet their needs. ? Record the customer’s personal information accurately in a computer system. ? Go the “extra mile” to meet sales quota and facilitate future sales. ? Keep records of calls and sales and record useful information. Requirements ? Proven experience as a telemarketer or similar sales/customer service role. ? Immediate joiner preferred ? Proven track record of successfully meeting sales quotas preferably over the phone. ? Working knowledge of relevant computer pro...

Posted 20 hours ago

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Telecalling Executive
Teleperformance

0.0 - 31.0 years

2 Lacs

Hebbal kempapura, bengaluru/bangalore

On-site

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and proactively assessing customer needs. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from...

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Deputy Area Manager - New Car Finance
Bajaj Finserv

4.0 years

Greater lucknow area

On-site

Location Name: Lucknow Job Purpose “This position is open with Bajaj Finance ltd.”Critical role for the company as it entails handling some of our biggest OEM Partners and manage subvention revenue for CD vertical.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities  Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on e...

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Senior - Sales Coordinator
confidential

10.0 - 15.0 years

Chennai, All india

On-site

Role Overview: As a Senior Sales Coordinator, you will play a crucial role in supporting the sales team by handling administrative tasks, coordinating daily operations, managing client communications, and ensuring the smooth execution of internal sales processes. Your proactive approach and attention to detail will be essential in supporting both clients and internal teams effectively. Key Responsibilities: - Assist the sales team with daily operations, which include documentation, follow-ups, and coordination. - Prepare and share quotations, proposals, and order confirmations with clients. - Maintain and update sales databases, CRM tools, and client records. - Coordinate with production, lo...

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Senior Education Impact Consultant
confidential

3.0 - 7.0 years

Chennai

On-site

As a client-facing subject matter expert for a solution area, your role will involve assisting clients with product awareness, understanding, and adoption. You will serve as an adoption advisor to clients who require additional product support during their journey. Meeting with key client stakeholders to consult on adopting and using the software will be crucial, where you may share best practices, align goals to product usage, and mitigate risk. Partnering with the Customer Success Manager (CSM) to develop and track annual goals in alignment with school/district mission, vision, and strategic plan is essential. Fulfilling requests for assistance with clients in your assigned territory and s...

Posted 1 day ago

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Implementation Consultant CRM
Smart Source

4.0 - 9.0 years

Pune, Bengaluru

Work from Office

Role: Implementation Consultant CRM & AI Solutions Experience: 4+ Years Location: Bangalore preferred (Fully Remote open across India) Shift: US / European time zones (fixed or rotational based on project needs) About the Role We are seeking experienced Implementation Consultants to lead end-to-end implementations of a CRM product enhanced with AI capabilities for US and European customers. This is a client-facing, individual contributor role where you will own customer implementations, provide business consulting, and ensure continuous value realization post go-live. Key Responsibilities Implementation & Delivery Lead end-to-end CRM implementation projects, from requirements gathering throu...

Posted 1 day ago

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Principal Solution Engineer
Salesforce

0.0 years

Mumbai, Maharashtra, India

On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the age...

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Senior Manager - Service Sales
Schneider Electric

7.0 years

West bengal

On-site

Job Description: Highly motivated and experienced sales professional with 7- 12 years of experience to join our Field Services sales team in Kolkata location. This position reports to the Regional Sales Head. This “business-to-business” sales professional should be able to prospect target accounts for new business, maintain an existing territory of business as well as establish and work with Distributor/partners. The candidate must be comfortable in selling technical products/ services solutions to all levels of targeted segments. Experience in selling Battery, AMC, Retrofit & Revamp of UPS/PAC, Monitoring solutions is a must. The Candidate should be familiar with end users, Industries, Util...

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Senior Officer, Service Relationship Manager , Treasures, Consumer Banking Group
DBS Bank

6.0 - 8.0 years

Calcutta

On-site

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for youJob Purpose* Differentiated Customer Experiences – Leading through ServiceKey Accountabilities* Embed service culture for all customer touchpoints particularly complaint resolut...

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Cluster Manager- Pre Sales
Livspace

5.0 - 7.0 years

Bengaluru, Karnataka, India

On-site

Job Description- Be responsible for planning and executing the city-level targets along with your own OKRs Handling a team of team leaders and 30 to 50 sales members Be responsible to ensure that key productivity input metrics are met Ability to preempt business risks and figure out a mitigation plan Require strong analysis of various business parameters to figure out growth opportunities Be responsible for leading and closely tracking experiments / pilots, if any, that are run time to time. Be responsible for customer visits, revenue and cost of the team Be responsible for training, attrition and hiring of tele-sales team members Work closely with cross-functional teams, including sales, HR...

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Martech Solution Architect
Virtusa

0.0 years

India

On-site

Job Title: MarTech Solution Architect About The Role We are seeking a highly experienced MarTech Solution Architect to lead the design, implementation, and optimization of marketing technology solutions that enable seamless customer engagement and data-driven marketing strategies. The ideal candidate is both a strategic technology leader and a hands-on architect , capable of translating business objectives into scalable, integrated MarTech ecosystems. Key Responsibilities Architect and Design: Develop scalable, secure, and high-performance MarTech solutions integrating CRM, CDP, Marketing Automation, Analytics, CMS, and Data Platforms. Solution Leadership: Partner with marketing, sales, and ...

Posted 2 days ago

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Zoho Developer
TriEdge Solutions

0.0 years

Chandigarh, chandigarh

On-site

Position: Zoho Developer Location: Chandigarh We are looking for a Developer who is eager to learn and grow while supporting a variety of projects within our company. The ideal candidate should be passionate about technology and willing to work with no-code platforms. This is a flexible position that will allow you to develop your skills while adapting to the dynamic needs of our business. Responsibilities: Learn and use no-code platforms (such as Zoho Creator, Airtable, or Bubble) to build applications and automate processes. Collaborate with team members to gather requirements and provide solutions. Integrate APIs and third-party services using no-code tools. Help troubleshoot and debug is...

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Hiring Trainer For Tamil Nadu- 4 Years
2coms

4.0 - 9.0 years

Chennai

Work from Office

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

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Application counsellor || Shiksha.com || Noida
Info Edge

1.0 - 5.0 years

Noida

Work from Office

Role Objective: To counsel prospective students over calls, guide them on suitable colleges/courses, and convert leads into successful applications for Shiksha’s partner institutes while ensuring excellent student experience and process compliance. ________________________________________ Key Responsibilities Student Counselling & Sales • Call assigned leads and understand students’ academic background, preferences, and goals • Recommend suitable partner colleges and courses (MBA / Non-MBA programs) • Explain application process, eligibility, fees, deadlines, and benefits • Convince and assist students to fill application forms during/after the call Application Conversion • Drive multiple ap...

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CIO Advisory Senior Associate
RSM US in India

2.0 - 5.0 years

Bengaluru

Work from Office

We are looking for a Sr. Associate, Technology Advisory to join this team! As a Technology Advisory Senior Associate at RSM, you will work with businesses in diverse industries and receive hands-on client experience with direct access to executive management. You will work on numerous projects per year, managing several pieces of assignments, not just one small part, and you will feel a great sense of accomplishment when you are done! You will also work in a mutually respectful team environment which will help you perform at your best and advance your career and professional capabilities. Responsibilities Help clients with their digital transformation journeys including digital strategy deve...

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Real Estate Sales Executive
Propkarmaa Private Limited

0 years

2 - 6 Lacs

Gautam buddha nagar, Uttar pradesh, India

On-site

Primary Title: Real Estate Consultant A high-growth player in the Residential & Commercial Real Estate brokerage and PropTech-enabled property advisory sector operating across India. We specialise in curated property discovery, end-to-end transaction support and investor advisory—combining field sales expertise with digital tools to accelerate deal closures. This is an on-site sales & advisory role focused on driving revenue through client acquisition, property tours and negotiated transactions. Role & Responsibilities Manage end-to-end sales cycle for residential and/or commercial properties: prospecting, qualification, site visits, negotiation and closure. Conduct property valuations, prep...

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Principal Consultant - Power Apps
WSP

12.0 years

6 - 10 Lacs

Noida

On-site

As a Principal Consultant – Power Apps within WSP’s Transformation & Digital Insights team, you will providehigh‑level technical leadership and shape the digital automation strategy across global programmes. You will architect, develop, and govern enterprise‑grade Power Platform solutions—enabling workflow modernization, operational efficiency, and AI‑driven transformation across disciplines. You will lead the delivery of complex multi‑disciplinary digital projects, oversee and mentor junior developers, maintain strong client relationships, and act as a trusted advisor to stakeholders. You will drive innovation, standards, and best practices while contributing to bids, resource planning, pla...

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Senior Nutrition Sales Executive - Angul
Abbott Laboratories

1.0 years

Calcutta

On-site

JOB SUMMARY Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. CORE JOB RESPONSIBILITIES • Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level • Maintain deep, current knowledge about medical and nutritional science, the evolving he...

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0 years

2 - 4 Lacs

Gautam buddha nagar, Uttar pradesh, India

On-site

Overview The Business Development Executive plays a vital role in driving the growth of an organization by identifying new market opportunities and establishing strategic partnerships. This position is crucial for any company looking to expand its reach, enhance its product offerings, and increase revenue streams. Given the competitive landscape of most industries, a Business Development Executive is responsible for leveraging their market knowledge and interpersonal skills to build profitable relationships with potential clients and partners. They serve as a bridge between the company and the marketplace, ensuring that the organization's business strategies are effectively aligned with mark...

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Real Estate Sales Executive
Propkarmaa Private Limited

0 years

2 - 6 Lacs

Gautam buddha nagar, Uttar pradesh, India

On-site

Primary Title: Real Estate Consultant A high-growth player in the Residential & Commercial Real Estate brokerage and PropTech-enabled property advisory sector operating across India. We specialise in curated property discovery, end-to-end transaction support and investor advisory—combining field sales expertise with digital tools to accelerate deal closures. This is an on-site sales & advisory role focused on driving revenue through client acquisition, property tours and negotiated transactions. Role & Responsibilities Manage end-to-end sales cycle for residential and/or commercial properties: prospecting, qualification, site visits, negotiation and closure. Conduct property valuations, prep...

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Demand Marketer
Uplers

4.0 years

17 - 22 Lacs

Jaipur, Rajasthan, India

Remote

Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...

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Demand Marketer
Uplers

4.0 years

17 - 22 Lacs

Greater lucknow area

Remote

Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...

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Demand Marketer
Uplers

4.0 years

17 - 22 Lacs

Sadar, Uttar pradesh, India

Remote

Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...

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Demand Marketer
Uplers

4.0 years

17 - 22 Lacs

Nashik, Maharashtra, India

Remote

Experience : 4.00 + years Salary : INR 1700000-2200000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Demand Generation, ABM Uplers is Looking for: About The Role We are looking for a Demand Marketer to build and scale demand generation for Mavlers’ CRM and Lifecycle Marketing services. This role is deeply focused on driving pipeline from CRM and Lifecycle Marketing leaders at global brands. This is a senior IC role for someone who thrives in fast-paced environments, enjoys getting hands-o...

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Exploring CRM Jobs in India

India has a thriving job market for Customer Relationship Management (CRM) professionals, with numerous opportunities available across various industries. CRM roles involve managing and analyzing customer interactions and data to improve relationships and drive business growth. Whether you are a seasoned CRM expert or a fresh graduate looking to kickstart your career, there are plenty of options to explore in the Indian job market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their vibrant job markets and have a high demand for CRM professionals.

Average Salary Range

The salary range for CRM professionals in India varies based on experience and location. On average, entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.

Career Path

In the CRM field, career progression typically involves moving from entry-level roles to more senior positions. A typical career path may include roles such as CRM Executive, CRM Manager, CRM Analyst, and eventually progressing to positions like CRM Director or Head of Customer Experience.

Related Skills

In addition to CRM expertise, professionals in this field are often expected to have skills in data analysis, communication, project management, and proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot.

Interview Questions

  • What is CRM, and why is it important for businesses? (basic)
  • Can you explain the difference between operational CRM and analytical CRM? (medium)
  • How would you handle a situation where a customer is dissatisfied with your company's product or service? (basic)
  • What are some common challenges faced when implementing a CRM system in an organization? (medium)
  • How do you ensure data integrity and accuracy in a CRM system? (advanced)
  • Describe a successful CRM campaign you have implemented in the past. (medium)
  • How do you measure the success of a CRM strategy? (medium)
  • What are some key features of a good CRM software? (basic)
  • How would you segment customers in a CRM system for targeted marketing campaigns? (medium)
  • Can you walk us through the process of creating a customer journey map in CRM? (advanced)
  • How do you handle customer complaints and feedback in a CRM system? (basic)
  • What role does data analytics play in CRM? (medium)
  • Have you worked with any CRM integration tools? If so, which ones? (medium)
  • How do you ensure GDPR compliance when handling customer data in a CRM system? (advanced)
  • What are the benefits of using AI and machine learning in CRM? (medium)
  • How do you address customer churn in a CRM system? (medium)
  • Can you explain the concept of lead scoring in CRM? (medium)
  • How do you stay updated with the latest trends in CRM technology? (basic)
  • How do you customize a CRM system to meet the specific needs of a business? (medium)
  • What are some key metrics you would track in a CRM system to measure customer satisfaction? (medium)
  • Describe a time when you had to train team members on using a CRM system. How did you approach it? (medium)
  • How do you ensure cross-departmental collaboration in CRM implementation? (medium)
  • What strategies would you use to increase user adoption of a CRM system within an organization? (medium)
  • How do you handle conflicts or disagreements with stakeholders during a CRM project? (medium)
  • Can you provide examples of successful CRM implementations you have been a part of? (medium)

Closing Remark

As you explore CRM job opportunities in India, remember to showcase your expertise, experience, and passion for customer relationship management during the interview process. Brush up on your skills, prepare for common interview questions, and approach each opportunity with confidence. With the right preparation and attitude, you can land a rewarding CRM role in India and take your career to new heights. Good luck!

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